Business ProfileforS&W Kitchens Inc

4 Years later, we are finally done with our 12 to 14 week project that started with S&W Kitchens. This is after they abandoned our project, we had to get an attorney involved, and hire a different contractor to complete the project. They increased their price after the scope was significantly reduced.The information communicated from the office to their field was mostly inaccurate and caused issues. Due to the lack of organization, poor communication, inaccurate documents, we lost count of how many times things needed to be reworked. You would think a company being in business for 40+ years and having multiple locations throughout central *******; organization, management, and communication would be their strong suit.We had 3 different superintendents over the life of the project. We had to constantly keep stepping in to get things corrected multiple times and keep things moving along. It was still be going on had we not done that.We needed to get the head of the field out of ******* as well as the ownership in ******* and *********** involved. Our thoughts were this would get things back on track. Reflecting on everything now, it accomplished nothing, dug the hole deeper, and wasted more time. Their professional profiles pointed towards playing multiple rounds of golf each week and walking their dog as their priority. We wish we had known what we were in for prior. Had someone shared this type of experience, we would have sought out a different company. Our project was wrapped up in July 2024 by a different contractor who did an awesome job. This was 4 years after we started vs. the ***** weeks in the contract.During the first 15 months of our project, I witnessed a 25-story mid-rise go up from caissons set to occupancy and a high-end custom home go from foundation to the homeowners moving in.If you are considering having S&W Kitchens do your project, hopefully, our experience shares more insight into what can occur.