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            Business ProfileM&M and Sons Auto Sales

            Used Car Dealers

            Contact Information

            17604 N US Highway 41 Unit 1 & 2

            Lutz, FL 33549-7931

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            (813) 516-6886

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            17604 N US Highway 41 Unit 1 & 2, Lutz, FL 33549-7931
            BBB File Opened:
            12/10/2012
            Additional Contact Information

            Phone Numbers

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            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            2 Customer Complaints

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            Most Recent Customer Complaint

            03/06/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I purchased a 2009 ***** 5 on February 13th. The listing said it was inspected bumper to bumper. Over the phone I said that I don't care about cosmetics, I just want to make sure there's nothing wrong with it mechanically; he said "no". When I test drove it, I asked twice if there was anything wrong with the transmission specifically; he said "no". I drove it home, and made it to work the next day, when I was unable to put the car in reverse. I called M&********** immediately and was a bit irritated that this car that I was told had nothing wrong with it mechanically, broke on the second day. A/C fan also stopped working the second day. The cost to fix it is as much or more than I paid, so now I have a $4,600 paperweight. He also said I would get the title in the mail. ******* DMV says it takes **** business days. It's been 15 business days and still no title. I don't even technically own this piece of c*** These people are fraudsters. Beware
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Tracy F

            09/08/2022

            Id urge anyone looking to purchase a vehicle here to think twicethen walk away. We bought a 2006 Tacoma for $9400. We knew wed need to replace certain wear and tear parts, but we were not expecting to learn that the frame had been improperly welded, then painted over in an attempt to hide the damage. The vehicle cannot be driven, as it is a huge safety hazard. Our good faith attempts to resolve the issue have been met with silence. Calls, emails, and texts have gone unanswered. I understand a used vehicle has issues, but I do not understand having to have a vehicle towed to a junkyard 10 days after purchase, due to the criminal intent of hiding such catastrophic damage. Id love for someone from the dealership to reach out and work towards resolution. Please be careful if you are considering buying from this dealership. My son saved all summer for this vehicle, and is now left with no vehicle, and no money, and explanation from the dealership. For shame, M&M and Sons, for shame!

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