Business ProfileforDom's Mobile Hut

Wish I had checked these reviews before trusting this Business. They sold be a defective phone #1 replaced after 3 days with 2nd phone as an upgrade that was additional purchase, that phone failed within 2 days. I called the Samsung Warranty Line and found out that the phone was not eligible for warranty coverage.. it was to old. Now out of pocket over $300 for a phone that wouldn't even turn on. When I called Dom's they said it wasn't a used phone. I decided not to repair this phone cause that would have increased my insult of having been scammed by this company. I sent a copy of the Federal Trade Commisson Complaint to the them and they offered to fix my phone .. just what I wanted to interact more and subject myself to them once again taking advantage of me. This was an out of date phone. I seek reimbursement ..which is highly unlikely after my conversation with the Manager: Autumn.. Please think twice and read all the comments displayed here to inform yourself of this business businesses practices. THIS COMPANY ADVISED ME AFTER THE FACT THAT THEY DON'T WARRANTY ANY PHONE ..BUYER BEWARE!! CAN'T REVIEW WITHOUT A STAR... THEY DON'T EVEN DESERVE ONE STAR. BE ALSO AWARE THAT THIS BUSINESS IS NOT BBB ACCREDITED.

Mrs. ******  I hope this letter finds you well. I wanted to address your recent concerns regarding our warranty and refund policies at Dom’s Mobile Hut. Firstly, I apologize for any inconvenience you may have experienced. As stated in our policy, we do not offer warranties on our products. Additionally, refunds are not provided, as clearly indicated on our receipts and prominently displayed in our stores. However, we would appreciate your willingness to bring in your phone for assessment. We remain committed to assisting you in resolving any issues with your device. Please feel free to visit our store, and our team will be more than happy to take a closer look and help you get your phone fixed. Thank you for your understanding