Business ProfileforPro Choice Remediation Inc

In August 2018, BBB contacted the business regarding advertising concerns on the website. Specific concerns include Testimonials on the website.

BBB Code of Advertising indicates:
Testimonials and Endorsements
In general, advertising which uses testimonials or endorsements is likely to mislead or confuse if:
It is not genuine and does not actually represent the current opinion of the endorser;
The actual wording of the testimonial or endorsement has been altered in such a way as to change its overall meaning and impact;
It contains representations or statements which would be misleading if made directly by the advertiser;
While literally true, it creates deceptive implications;
The endorser has not been a bona fide user of the endorsed product or service at the time when the endorsement was given, where the advertiser represents that the endorser uses the product or service;

The endorser has a financial interest in the company whose product or service is endorsed and this is not made known in the advertisement;

The advertiser represents, directly or by implication, that the endorser is an "actual consumer" when such is not the case and the advertisement fails to clearly and conspicuously disclose that fact;

Specific concerns also included
" guarantee your satisfaction with the completed job."

BBB Code of Advertising indicates:

When using the term "warranty" or "guarantee" in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser's website or, in the case of mail or telephone order sales, made available free on written request.

Advertisers should only use "satisfaction guarantee," "money back guarantee," "free trial offer," or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.

When "satisfaction guarantee" or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.

Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.

To date the business responded but did not provide further information or updates.