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Find a Location

Frankenstein Motorsports has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFrankenstein Motorsports

    Auto Customizations

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    Additional Info:
    Mail sent to the business on 12/13/2022 was returned by the U.S. Postal Service as Attempted - Not Known.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Pensacola, FL 32507-2125
    BBB File Opened:
    7/23/2019
    Business Started:
    8/12/2013
    Business Started Locally:
    4/27/2016
    Date of New Ownership:
    4/27/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of MV103010 for this business, issued by Consumer Services/Dept of Agri (TAL)

    These agencies may include:

    Consumer Services/Dept of Agri (TAL)

    Mayo Building, Room 110

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov/ConsumerServices

    Type of Entity:
    Sole Proprietorship
    Contact Information

    Principal

    • Mr. Frank Knight, Owner

    Customer Contact

    • Mr. Frank Knight, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Yoko L

    1 star

    04/01/2022

    Absolute worse experience we have ever had in our lives. Very unprofessional. We started with a blown head gasket, went into sooo many more things, then went to needing a carburetor and then over $17,000 later they stopped working on vehicle, gave several excuses also daily and then refused to finish car and car is still not functioning, BEWARE OF THIS SHOP, DO NOT DO BUSINESS WITH THIS PLACE. THEY ARE THEIVES, THEY ROB YOU OUT OF SEVERAL THOUSANDS OF DOLLARS WHILE NOT FIXING YOUR CAR, THEN WHEN ALMOST 2 YEARS PASS AND YOU CANNOT TAKE ANYMORE EXUSES THEY HAVE YOUR CAR TOWED BACK TO YOUR HOUSE. HORRIBLE TERRIBLE BUSINESS, THERY SHOULD BE SHUT DOWN, HAD I KNOWN THEY WERE THIS WAY WE WOULD NOT HAVE DONE BUSINESS WITH THEM AND NEVER WILL AGAIN.

    Frankenstein Motorsports Response

    04/05/2022

    This customer was very vulgar and we tried many times to discourage them from investing any money into this car as it was not worth it. The car was bought out of a field and needed more repairs than was economically feasible. They would not listen to reason and expected more from what they paid for. At the end the customer became volatile and walked through our shop area in an aggressive manner and was asked to leave. The bill was never never paid on time and we were told many times they would make a payment but did not. At that end we decided to cut our losses and return the car to the customer who by the way still has an outstanding balance. Under the law we did not have to return he car until the bill was satisfied. However we are not in the business of keeping customers cars.

    Customer Response

    04/05/2022

    This man is lying in every way. We have receipts, emails and text messages that contradict everything he stated in his comment. Had I known he was a registered sex offender trafficking in pornography; that would have told me his character and we NEVER would have done business with him. Preying on children... How is he even able to operate a business across the street from a middle school where plenty children are. He swindled us out of our money by billing all these bogus repairs that were not even done to the vehicle per a new mechanic that is working on it. The car was not in a field. Within about 7 months they had billed us over $12k and then hadn't even done the work that was billed. The reviews on their website even show they have done this to several people in the past year. Had he explained the car cannot be fixed we definitely wouldn't have said oh ok, thats fine we have money to throw away just experiment and see what you come up with. Doesn't even sound logical. The only reason 1500 is left of bill is because they had gotten 16,500 at that point and we were not seeing progress and they said that would be discounted and we would not have to pay that, I even have emails to verify that. When we started expressing our concerns about our money they had gotten and the car was still not fixed and they had already swindled us out of $16,500 they towed the car to my house and mind you it is still not working. They need to be shutdown IMMEDIATELY!!! AND TO BE TOLD THEY HAVE TO GET AWAY FROM THAT SCHOOL WHERE INNOCENT CHILDREN ARE AND HE IS A SEX OFFENDER!!!

    Local BBB

    BBB of Northwest Florida

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