Business ProfileforDouble A Carpet & Upholstery Cleaning, Inc.

This company was contracted by the previous owners of our home sometime between 2017-2018 to put on a new roof. We found out last month that they never pulled a permit for the roof. Double AA said they hired another roofing company to do the actual roof. No permit was ever filed for the job and there is no paper trail that this roof was actually put on. The sellers have no record of payment and Double AA reportedly looked in their records and don't have any receipt. We have a signed affidavit from the seller stating that Double AA is who they paid to outsource the job. We are trying to file for a retroactive permit and we need information from the roofers and Double AA has completely stopped returning our phone calls. They said they don't have the name and then they say they do know it but they won't give it to us. I feel pretty confident that whoever they hired to put the roof on was unlicensed, which is why they have stopped communicating with us. The couple we purchased our home from were in their 90's and said Double AA did lots of work for them around the house, all of which were abysmal. They definitely took advantage of this older couple, the daughter of the sellers said this company was sketchy but her dad refused to work with anyone else because he was stubborn, and their inability to return phone calls now that they know what information we need from them is further indication that they are not a reputable business and should be investigated. They should be responsible for the cost of a retroactive permit or the cost of a certified roof inspection/certificate. This business is terrible and I would hate to think that they are out there providing sub par, questionably legal work for others.