Business ProfileforAkumin Corp.

I have a wrist injury that may be a scaphoid fracture. An xray is necessary to determine course of treatment. I had an x-ray appointment at the Akumin location on W. ********************** for 11/14/24 at 1:40 pm. After checking in, completing forms and waiting, I was told the *-Ray machine was broken and I would have to reschedule. I called scheduling for the first available appointment and asked if there were any walk in appointments. I was told the ** Federal Highway location took walkins and opened at 7 am. On 11/15 at 7 am, I went to the * *************** location. I was told the *Ray tech comes at 8 am, there were 57 *Ray appointments that day, and that Akumin no longer took walk in appointments. I called scheduling and made an appointment for 1:20 pm on 11/19 at the ***************** location. After checking in, completing forms and waiting an hour, I was told the * Ray tech had left and was "in pain." The staff could not tell when or if the tech would be back. I called my physician and we determined there are no other places that take my insurance in the area. I am receiving an xray from another provider at a cash cost of $156. Akumin charges $50 for appointments missed without 24 hours notice. The delay in xray has delayed my course of treatment and potentially aggravated my condition if its a displaced fracture. I seek 150 in missed appointment fees and 156 for the cash outlay x ray. So, $306.