Business ProfileforHot 2 Cold

I write this review as a contractor and a homeowner. Contractors are often skeptical of service technicians coming to their home. We can be demanding, critical, and cheap. We typically "think" we know more than the technician and supervise them closely to be sure they do everything right, and that we get what we are paying for.I am not different. When ****** and *** arrived at my house, I integrated them to determine their knowledge and how they would manage themselves. (Borderline harassment.) It is without reservation that I highly recommended Hot 2 Cold as a Mechanical Contractor. Their technicians are well-versed, courteous, professional, and skilled. ****** and *** took their time servicing my two AC Units and I was pleasantly surprised they did not just open, spray, test, and leave. They opened both the interior air handler unit and outside compartments for inspections. They thoroughly disinfected the inside AHU coils, flushed the drain lines, and tested. They thoroughly cleaned the coils, tested, replaced a capacitor, and charged the system. The time that Hot 2 Cold took to service one of my systems is twice the time that other Contractors take to service both my systems. They were not slow or joking around. Quite the contrary they gave me my moneys worth, and the entire time I was harassing them (partly because I was bored, but mostly testing them to see how well they were trained) they worked as they spoke to me in a kind, compassionate, and in a deescalating manner. I was proud of them.I enjoyed harassing ****** and ***. I wish all my service technicians worked as hard and represented my company, as well as these two young technicians represented Hot 2 Cold. There is hope for our future! Thank you, *********************, and congratulations on building a company based on ethics and expertise.