Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

WellCare Health Plans, Inc. has 26 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • WellCare Health Plans, Inc.

      PO Box 31370 Tampa, FL 33631-3370

    • WellCare Health Plans, Inc.

      PO Box 25735 Tampa, FL 33622-5735

    • WellCare Health Plans, Inc.

      PO Box 22348 Tampa, FL 33622-2348

    • WellCare Health Plans, Inc.

      PO Box 31368 Tampa, FL 33631-3368

    • WellCare Health Plans, Inc.

      PO Box 31503 Tampa, FL 33631-3503

    Business ProfileforWellCare Health Plans, Inc.

    HMOs
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 288 Customer Reviews

    Customer Complaints

    443 complaints closed in last 3 years

    145 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers services pertaining to the operation of a health maintenance organization.

    Business Details

    This is a multi-location business.

    Find a Location

    WellCare Health Plans, Inc. has 26 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • WellCare Health Plans, Inc.

        PO Box 31370 Tampa, FL 33631-3370

      • WellCare Health Plans, Inc.

        PO Box 25735 Tampa, FL 33622-5735

      • WellCare Health Plans, Inc.

        PO Box 22348 Tampa, FL 33622-2348

      • WellCare Health Plans, Inc.

        PO Box 31368 Tampa, FL 33631-3368

      • WellCare Health Plans, Inc.

        PO Box 31503 Tampa, FL 33631-3503

      Headquarters
      PO Box 31370, Tampa, FL 33631-3370
      BBB File Opened:
      5/19/1995
      Years in Business:
      39
      Business Started:
      5/17/1985
      Business Incorporated:
      5/17/1985
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 87039 for this business, issued by Florida Office of Insurance Regulation

      These agencies may include:

      Florida Office of Insurance Regulation

      200 E Gaines St

      Tallahassee FL 32399

      (850) 413-3140

      https://www.floir.com/

      Type of Entity:
      Corporation
      Alternate Business Name
      • WellCare of Florida, Inc.
      • HealthEase Healthy Kids
      • Staywell Health Plan of Florida
      • WellCare
      • Wellcare Prescription Drug Plan
      • Ohana Health Plan
      • Exactus Pharmacy Solutions Inc
      • Comprehensive Health Management, Inc
      • Harmony A Well Care Health Plans/Grievance Department
      • WCG Health Management, Inc.
      • Wellcare Health Insurance Of Arizona. Inc.
      • HealthEase of Florida, Inc.
      Business Management
      • Mr. Michael Polen, Senior Vice President / Operations
      • Mr. Andrew L. Asher, CFO
      • Mr. David J. Gallitano, Director
      • Mr. Daniel R. Graham, Director
      • Mr. Kevin F. Hickey, Director
      • Mr. Christian P. Michalik, Chairperson
      • Mr. Glenn D. Steele, Director
      • Mr. Maurice S. Hebert, Chief Account Officer
      • Mr. William L. Trubeck, Director
      • Mr. Paul E. Weaver, Director
      • Mr. Blair W. Todt, Senior Vice President / Chief Legal Administrative
      • Ms. Carol J. Burt, Director
      • Mr. Lawrence D. Anderson, Senior Vice President / Chief Human Resources
      • Mr. Kenneth A. Burdick, Director / Chief Executive Officer
      • Mr. Roel C. Campos, Director
      • Mr. Michael C. Yount, Senior Vice President / Chief Compliance Officer
      • Mr. Richard C. Breon, Director
      • Dr. Steven E. Goldberg, Senior Vice President / Chief Medical Officer
      • Mr. Michael R. Polen, Operations
      • Mr. Dave Dave Reynolds, Senior Vice President / Division President
      • Ms. Kelly Munson, Senior Vice President / Division President
      • Mr. Drew Asher, Senior Vice President /Chief Financial Officer
      Contact Information

      Principal

      • Mr. David Gallitano, Chariman

      Customer Contact

      • Ms. Tonya Singer, Manager Corporate Compliance
      • Ms. Denise Clarke, Supervisor of Service Escalation Unit
      • Mr. Thomas L. Tran, CFO
      • Ms. Lisa G. Iglesias, Secretary
      • Mr. Charles G. Berg
      • Mr. Michael Polen, Senior Vice President / Operations
      • Mr. David Gallitano, Chariman
      • Mr. Andrew L. Asher, CFO
      • Mr. David J. Gallitano, Director
      • Mr. Daniel R. Graham, Director
      • Mr. Kevin F. Hickey, Director
      • Mr. Christian P. Michalik, Chairperson
      • Mr. Glenn D. Steele, Director
      • Mr. Maurice S. Hebert, Chief Account Officer
      • Mr. William L. Trubeck, Director
      • Mr. Paul E. Weaver, Director
      • Mr. Blair W. Todt, Senior Vice President / Chief Legal Administrative
      • Ms. Carol J. Burt, Director
      • Mr. Lawrence D. Anderson, Senior Vice President / Chief Human Resources
      • Mr. Kenneth A. Burdick, Director / Chief Executive Officer
      • Mr. Roel C. Campos, Director
      • Mr. Michael C. Yount, Senior Vice President / Chief Compliance Officer
      • Mr. Richard C. Breon, Director
      • Dr. Steven E. Goldberg, Senior Vice President / Chief Medical Officer
      • Mr. Michael R. Polen, Operations
      • Mr. Dave Dave Reynolds, Senior Vice President / Division President
      • Ms. Kelly Munson, Senior Vice President / Division President
      • Mr. Drew Asher, Senior Vice President /Chief Financial Officer
      • Ms. Vintoria Williams
      • Mr. Kennth Victor, Executive Director
      Additional Contact Information

      Fax Numbers

      • (813) 960-2530
        Primary Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      443 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      288 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dreama B

      1 star

      11/17/2024

      There needs to be a 0 star option. Wellcare has taken advantage of my elderly mother, leaving her with a healthcare plan that has required her to change all of her providers, and I believe, affected her quality of care. Before she was called and convinced to sign up with this substandard Medicare Advantage plan she had traditional Medicare with a plan F that covered all of her medications and allowed her to see providers that could provide quality care in a timely manner. I believe that she was called and is a victim to a sales pitch by representatives at Wellcare that did not explain that this plan would take over as her primary insurance. This kind of sales tactic should be against the law and I will be telling anyone that will listen to stay far away from Wellcare.


      Local BBB

      BBB of West Florida

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.