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          Legacy Moving Group, LLC. has 1 locations, listed below.

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            Business ProfileLegacy Moving Group, LLC.

            Moving Brokers

            Contact Information

            100 S Ashley Dr STE 600

            Tampa, FL 33602-5300

            Get Directions
            Visit Website
            (866) 942-7070

            Customer Reviews

            2.91/5

            Average of 23 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 2

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company states they offer: interstate broker

            Business Details

            Location of This Business
            100 S Ashley Dr STE 600, Tampa, FL 33602-5300
            BBB File Opened:
            3/17/2022
            Years in Business:
            2
            Business Started:
            12/15/2021
            Business Incorporated:
            12/2/2021
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of USDOT3773693 for this business, issued by US Department of Transportation

            These agencies may include:

            US Department of Transportation

            400 7th St SW

            Washington DC 20590

            (202) 366-4000

            BBB records show a license number of MC1348189 for this business, issued by US Department of Transportation

            These agencies may include:

            US Department of Transportation

            400 7th St SW

            Washington DC 20590

            (202) 366-4000

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Christopher Hale, Owner/Manager
            Contact Information

            Principal

            • Mr. Christopher Hale, Owner/Manager

            Customer Contact

            • Mr. Christopher Hale, Owner/Manager
            • Mr. Dylan Gross, Owner/Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/03/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On 01/11/2023, we used Legacy Moving group in *****, ******* to move our family from ********************************** to *************, *******. During the move they caused approximately $2493 in damage to our property. We have filed claims with them to be paid for the damage via email, telephone, and Internet form. To date, they have not paid us, nor have they even responded to our claims that they owe us money. They will not return our calls or emails, and every time we attempt to call the business we get directed to ****** at customer service who never answers his phone. Damaged items include: our lawn in ******** ($1500), a dining chair ($110), a dining table ($699), an antique piano ($100), and a step ladder ($84). After unsuccessful attempts to submit the claim directly to the company, they instructed us to submit it through movingclaims.net, which we did. Movingclaims.net can be reached at ************ or ************. Please help us get this resolved. Thank you!
            Read More
            Read 10 More Complaints

            Customer Reviews

            23 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Laurie B

            12/14/2023

            ***SCAM!! SCAM!! SCAM!! If I could, would give minus stars!!! It was not disclosed this was a broker mover--I thought they were nationwide (Budget Movers ******* - NOT Legacy Moving Group)--Legacy Group was NEVER mentioned! First time in my life hiring "professional" movers as I did **Haul every move before (over 20 moves). I was hoping to "treat" myself from the backache. I was explicit that I NEED a 26' truck - I can fill it top to bottom, front to back-the WHOLE truck!! ****** said that is what I'd be getting until finally someone called (don't remember who) to talk about my inventory which is when I discovered was only reserved 1/4 of the truck!!! WTF!!! That I'd be charged an additional near $5000 for the full truck!!! NO-ONE EVER ANSWERS THE PHONE--doesn't matter which of the numerous numbers they have!! NO-ONE would call me back, respond to texts and so I cancelled to only find out later when another person (***) tried scheduling me then to discover I cancelled and will NOT refund me any of my deposit!!! I was mislead the entire time and inevitably RIPPED OFF!!! I have contacted the *** fraud department to file a complaint and the Better Business Bureau as well. I will never hire another moving company and just do it myself......I don't even care to drive the **Haul myself and should've just sucked it up -- cuz I'd be moved by now. This has caused me unable to move at this point due the monies lost. **SCAM **SCAM**SCAM!!!
            Read 22 More Customer Reviews

            Local BBB

            BBB of West Florida

            More Info on Local BBB

            BBB Reports On

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