Business ProfileforHelping Hand Home Warranty
Additional business information
Business mails a letter that is actually a solicitation for business to homeowner consumer/victims that "warns" them that their home warranty is expiring or may expire soon.
BBB found that these claims were in violation of the BBB Code of Advertising. As ofAt-a-glance
Related Categories
Business Details
- Location of This Business
- 1300 Old Congress Ave, West Palm Beach, FL 33409
- BBB File Opened:
- 1/30/2023
- Years in Business:
- 2
- Business Started:
- 1/19/2022
- Business Started Locally:
- 1/19/2022
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Gusrenny.com
- Related Businesses
- Hours of Operation
Primary
- M:
- 9:00 AM - 6:00 AM
- T:
- 9:00 AM - 6:00 AM
- W:
- 9:00 AM - 6:00 AM
- Th:
- 9:00 AM - 6:00 AM
- F:
- 9:00 AM - 6:00 AM
- Sa:
- 9:00 AM - 6:00 AM
- Su:
- Closed
- Business Management
- Customer Service Manager, Manager
- Gustav C Renny
- Contact Information
Principal
- Customer Service Manager, Manager
- Gustav C Renny
Customer Contact
- Customer Service Manager, Manager
- Gustav C Renny
- Additional Contact Information
Phone Numbers
- (844) 493-2565Other Phone
- (844) 493-2565
Customer Complaints
19 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/24/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
Customer Reviews
15 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
rosemary h
2 stars10/21/2024
Helping Hand Home Warranty Response
10/22/2024
We're truly sorry to hear about your aunt's experience. We take situations like this very seriously and are committed to resolving them promptly. Please ask her to contact our customer service team directly so we can review the case and assist with the cancellation process. Our goal is to ensure customer satisfaction, and we will do everything we can to help make this right.
Helping Hand Home Warranty
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