Business ProfileforChampion Pools & Spas, Inc.
At-a-glance
Customer Complaints
2 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 1700 Upland Rd, West Palm Beach, FL 33409-6426
- BBB File Opened:
- 12/4/1991
- Years in Business:
- 29
- Business Started:
- 12/8/1994
- Business Incorporated:
- 9/6/1993
- Accredited Since:
- 12/6/2011
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Contact Information
Principal
- Mr. David Brams, President/CEO
Customer Contact
- Mr. David Brams, President/CEO
- Additional Contact Information
Fax Numbers
- (561) 683-2333Primary Fax
Email Addresses
- Primary
- (561) 683-2333
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/13/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Customer Reviews
25 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Christopher J
1 star06/16/2024
Champion Pools & Spas, Inc. Response
08/22/2024
*****:
The light, filter and piping reconfiguration was all done under warranty as was any leak that might have occurred within the first year of warranty.
I inspected your deck on (1/24/24) along with my superintendents ***** and ****. The retaining wall was holding up beautifully, as was the majority of the deck. It was apparent from our observations that your backyard takes quite a beating from your active kids. We observed that the 4 aluminum fence surrounding the property was quite damaged, which you explained to us was due to the kid's soccer practice. I suspect that the damaged baby fence also suffered a similar fate. It was also noted that a lot of the deck was damaged and pulled up around the baby fence anchors. In one case the anchor was ripped from the pole and was precariously sticking up on top of the paver. This could indicate that the kids had done the rope-a-dope along the baby fence which would definitely cause this type of damage.
Even though the deck was way out of warranty and clearly suffering from extreme abuse, I did not ignore the situation but suggested a couple of options for you to consider: A. Id send you my subcontractor who will charge you a half day rate at my wholesale price and you would provide the needed materials to repair the deck or B, you supply the needed materials, and I would supply the free labor in exchange for a ****** review. You chose either.
*****
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