Business ProfileforTerrascape Creative Landscaping, Inc.
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Products & Services
Business Details
- Location of This Business
- 9890 N US Highway 301, Wildwood, FL 34785-8774
- BBB File Opened:
- 6/29/2005
- Years in Business:
- 21
- Business Started:
- 11/1/2003
- Business Started Locally:
- 2/15/2004
- Business Incorporated:
- 2/15/2004
- Accredited Since:
- 6/29/2005
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Andres Avelar, President
- Contact Information
Principal
- Andres Avelar, President
Customer Contact
- Andres Avelar, President
- Additional Contact Information
Fax Numbers
- (352) 748-3050Primary Fax
- (352) 748-3050
Industry Tip
BBB Tip: Finding the right landscaping and lawn care pro can save you time, money
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
02/22/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
R. S.
1 star06/05/2023
Terrascape Creative Landscaping, Inc. Response
06/22/2023
On May 18th, 2023 you came to our place of business to request services for Terrascape to perform at your home. A member of our staff walked around with you at our place of business and you two selected plants and reviewed the services you requested we do for you. Our staff member explained we have minimum charge to perform landscape services and that it would apply to what you requested. She presented you with a written proposal/service agreement in Good Faith for you to review and sign if you accepted. The proposal clearly laid out the services we agreed to perform and the price to perform those services. You accepted the proposal and signed the agreement. We promptly dispatched members of our staff to complete the services you contracted us do that same day. Afterwards you mailed a protest letter with a protest payment demanding we perform more services to your satisfaction or else you would post negative reviews.
If you have evidence of any obligation we agreed to perform but
did not perform on the agreement we will promptly see that obligation is fulfilled. Otherwise we have discharged our obligations and to not agree to perform any further obligations not listed on our mutual agreement.
Customer Response
06/23/2023
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