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Find a Location

Hair Restoration Specialists, Inc. has 1 locations, listed below.

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    Business ProfileforHair Restoration Specialists, Inc.

    Hair Replacement
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/4/2011

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Hair Restoration Specialists, Inc. provides:

    Hair Replacement
    Hair Care
    Hair Products
    Hair Transplants
    Laser Therapy

    Products & Services

    This company offers Surgical & Non-Surgical Hair Replacement. This company offers a full-service hair loss treatment, replacement, and restoration center providing surgical and non-surgical hair restoration and replacement solutions.

    Business Details

    Location of This Business
    6065 Roswell Rd NE Ste 300, Atlanta, GA 30328-4013
    BBB File Opened:
    11/1/1992
    Years in Business:
    46
    Business Started:
    1/1/1978
    Business Started Locally:
    12/1/1985
    Accredited Since:
    2/4/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Georgia Hair Restoration, Inc. dba Hair Restoration Specialists
    • HRS
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    9:00 AM - 3:30 PM
    Su:
    Closed
    Business Management
    • Dr. Matteo Taerri DMD
    • Marshall Boyd, Co-Director
    • Dr. Neil Gladstone MD
    • Ms. Julia Horton, Clinic Director
    • Gary Koenig, Owner
    Contact Information

    Principal

    • Gary Koenig, Owner

    Customer Contact

    • Gary Koenig, Owner
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Customer Complaints

    3 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jamil M

    1 star

    02/06/2024

    I underwent an FUE hair transplant at HRS in August/September 2021, filled with hope and confidence in the clinic's reputation and the professional discussions I had with a doctor prior to the procedure. Unfortunately, my experience has been far from what I expected, not only because of the unsatisfactory outcome but also due to a significant lack of transparency from the clinic.After patiently waiting for two years for the promised *******************, I have to express my disappointment. The density of my hair, particularly in the frontal area, has noticeably decreased from even pre-procedure. This outcome is deeply disheartening, considering the time and financial investment, and the high expectations set by the clinic.Moreover, I was not informed that the person conducting the procedure would not be the doctor I initially spoke with. This lack of communication and transparency is concerning and adds to my dissatisfaction with the entire experience.Understanding that hair transplant procedures are complex and results can vary, I gave ample time before making any judgments, hoping for the transplanted follicles to mature. Unfortunately, this patience has not yielded the positive change I was promised.Through this review, I am seeking an explanation or guidance from HRS on why the outcome was not as anticipated and why there was a change in the medical personnel without my knowledge. My experience highlights not only disappointing results but also a troubling lack of clarity and communication from the clinic. I look forward to the clinic's response to address these significant concerns.

    Local BBB

    BBB Atlanta & NE Georgia

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