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          Find a Location

          InterContinental Hotels Group has 445 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • InterContinental Hotels Group

              3 Ravinia Dr Ste 100 Atlanta, GA 30346-2121

            • InterContinental Hotels Group

              1351 Dogwood Dr SW Conyers, GA 30012-5127

            • InterContinental Hotels Group

              1255 Roberts Blvd NW Ste 110 Kennesaw, GA 30144-3694

            • InterContinental Hotels Group

              1351 Dogwood Dr SW Conyers, GA 30012-5127

            • InterContinental Hotels Group

              125 S Park St Carrollton, GA 30117-3241

            Business ProfileInterContinental Hotels Group

            Hotels
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3 Ravinia Dr Ste 100

            Atlanta, GA 30346-2121

            Visit Website
            Email this Business

            Customer Reviews

            1.14/5

            Average of 87 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            958 complaints closed in last 3 years

            329 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            InterContinental Hotels Group has 445 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • InterContinental Hotels Group

                3 Ravinia Dr Ste 100 Atlanta, GA 30346-2121

              • InterContinental Hotels Group

                1351 Dogwood Dr SW Conyers, GA 30012-5127

              • InterContinental Hotels Group

                1255 Roberts Blvd NW Ste 110 Kennesaw, GA 30144-3694

              • InterContinental Hotels Group

                1351 Dogwood Dr SW Conyers, GA 30012-5127

              • InterContinental Hotels Group

                125 S Park St Carrollton, GA 30117-3241

              Headquarters
              3 Ravinia Dr Ste 100, Atlanta, GA 30346-2121
              Email this Business
              BBB File Opened:
              12/1/1985
              Years in Business:
              34
              Business Started:
              2/1/1990
              Type of Entity:
              Corporation
              Alternate Business Name
              • InterContinental Buckhead Atlanta, an IHG Hotel
              • Crowne Plaza Atlanta Perimeter at Ravinia, an IHG Hotel
              • Six Continents Hotels
              • Hotel Indigo
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              • Staybridge Stes Atl Perimeter
              • StayBridge Suites - Atlanta perimeter center West
              • Staybridge Stes Alpharett N Pt
              • Ihg Rewards Club
              • Ihg Owners Association
              Contact Information

              Customer Contact

              • Case Handler
              Additional Contact Information

              Fax Numbers

              • (678) 903-0401
                Other Fax
              • (678) 380-0413
                Other Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Traveling soon? Shop smart when booking a hotel room

              Customer Complaints

              958 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/26/2024

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              I called **** reservation line to make a reservation under the **** voucher for a natural disaster. I was told the property I called about was full and so they offered to book me at a nearby property. I asked if this would be covered by **** the same way as the other property and was told yes. I asked several times if I was responsible for any payment and was reassured several times that my card would not be charged now or at check-in. The next day which was check in day, I was notified via phone call from the property that they do not accept the **** voucher and that instead they could offer the **** rate of $148 a night. This would amount to almost $850 for my stay with taxes and fees. Ive been on the phone all day with *** corporate and they have offered no solution or assistance in this matter. Im just told they will cancel the reservation without a fee or I will need to pay to keep my reservation. I have been hung up twice by *** ****************** family and I were notified at 4:45 pm the evening before that we would have to vacate our apartment for at least 5 says so I found relief when I was told that this reservation would be covered by ****. This has been a stressful and difficult process for my family and we dont have anywhere to go or the money to stay somewhere safe and comfortable. I would like *** to allow me stay here at no cost due to the fact that I was booked here under that pretense and now dont have time or money to find other reasonable accommodations.
              Read 957 More Complaints

              Customer Reviews

              87 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Christina P

              11/07/2024

              Recently we stayed at the ********** PA location. My son left his iPad I called the day we checked out to let them know. Spoke with manager who acknowledged having said iPad. I sent a *** ex label with the understanding they would overnight to me. That was two weeks ago. Ive called and left numerous messages and have also emailed. All which have gone unanswered. If they were going to keep it they should have just said they didnt find it.
              Read 86 More Customer Reviews

              Local BBB

              BBB Atlanta & NE Georgia

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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