We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Aaron's has 1552 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAaron's

            Rental Furniture
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            400 Galleria Pkwy SE STE 300

            Atlanta, GA 30339-3182

            Visit Website
            (678) 402-3000

            Business hours

            10:00 AM - 8:00 PM
            Business Hours
            10:00 AM - 8:00 PM
            10:00 AM - 8:00 PM
            10:00 AM - 8:00 PM
            10:00 AM - 8:00 PM
            10:00 AM - 8:00 PM
            10:00 AM - 8:00 PM
            Closed

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.1/5

            Average of 184 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            802 complaints closed in last 3 years

            220 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/26/2012

            Years in Business: 62

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Aaron's offers the sale and lease of electronics, appliances and furniture.

            Products & Services

            Electronics, Furniture, Appliances

            Business Details

            This is a multi-location business.

            Find a Location

            Aaron's has 1552 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              400 Galleria Pkwy SE STE 300, Atlanta, GA 30339-3182
              BBB File Opened:
              8/23/1998
              Years in Business:
              62
              Business Started:
              3/28/1962
              Business Incorporated:
              3/28/1962
              Accredited Since:
              10/26/2012
              Type of Entity:
              Corporation
              Number of Employees:
              500
              Alternate Business Name
              • Aarons Sales and Lease
              • Aaron's Sales & Lease Ownership
              • Aaron's Sales & Lease
              • Aaron's Furniture
              Hours of Operation

              Primary

              M:
              10:00 AM - 8:00 PM
              T:
              10:00 AM - 8:00 PM
              W:
              10:00 AM - 8:00 PM
              Th:
              10:00 AM - 8:00 PM
              F:
              10:00 AM - 8:00 PM
              Sa:
              10:00 AM - 8:00 PM
              Su:
              Closed
              Business Management
              • Mr. Douglas Lindsay, CEO
              • Ms. Rachel George, Chief Administrative Officer
              • Mr. Jason Rediger, Director of Compliance
              Contact Information

              Principal

              • Mr. Jason Rediger, Director of Compliance

              Customer Contact

              • Mr. Jason Rediger, Director of Compliance
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              802 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/14/2024

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              On November 4 2024 GM ********* ******* allowed an **** ***** a delivery driver to call his mother an 2 cousin to aarons to fight me. GM ********* ******* also allowed delivery driver **** ***** mom to come behind the counter to fight on top of she disclosed personal information to his mother on top of spreading lies to about an employee to a customer
              Read More
              Read 801 More Complaints

              Customer Reviews

              184 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Aarons C

              11/15/2024

              Wish i could give zero stars! Very rude, harassing calls, youll respectfully request not to speak to specific people due to the tone of voice or even their nasty attitude yet they are the ones who call. When you report to corporate they are no better, very disgusting people. They act like the merchandise is their own! Explained that i started a new job so i cant make a payment to the someone in CORPORATE and i would make it later but i cant do promise to pay as thatll require a payment method which wont go through because as everyone knows most of the time your first pay check is is a paper check depending on the job. I explained i wont be paying the woman in a very nasty tone stated she will schedule a pick up. I kindly hung up because if im giving respect you WILL give it back or we WONT speak. I honestly dont know how Aarons is still in business if we are being quite honest especially in *********! The **************** location was the best they need to shut eastern ave down !
              Read 183 More Customer Reviews

              Local BBB

              BBB Atlanta & NE Georgia

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.