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          Wellstar Cobb Hospital has 1 locations, listed below.

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            Business ProfileWellstar Cobb Hospital

            Clinic

            Contact Information

            3950 Austell Rd

            Austell, GA 30106-1121

            Visit Website
            (404) 961-6599

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Augusta Physicians Group LLC specializes in Emergency Medicine and Pediatrics

            Business Details

            Location of This Business
            3950 Austell Rd, Austell, GA 30106-1121
            BBB File Opened:
            8/13/2001
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Alan Clayton, Director
            • Ms. Jennifer Newell, Complaint Specialist
            Contact Information

            Principal

            • Mr. Alan Clayton, Director
            • Ms. Jennifer Newell, Complaint Specialist

            Customer Contact

            • Ms. Jennifer Newell, Complaint Specialist
            Additional Contact Information

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/05/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            My case was evaluated by the service "Goodbill" and they believe I have a strong case due to coding errors and unnecessary charges. I visited the hospital on July 1, 2024 and sent the charges to Goodbill 2 weeks later. Goodbill didn't hear a response about my case until November 5, 2024 even after numerous follow-ups. A ridiculous amount of time to wait simply to evaluate a billing dispute, as this would be past the time that my bill would be sent to collections on October 31, 2024.Not only were they negligent in adding unnecessary charges to my bill, but they purposefully ignored my case so that they "could not reach a determination" until after the deadline of my bill being sent to collections. Goodbill conveyed to me multiple times that the hospital assured them it was "under review" and that it would be completed "within 7-14 days". When that is obviously not the case.Disgraceful.
            Read 7 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sophia A

            05/17/2024

            My son suffered from Schizophrenia he was brought in for hallucinations: delusional and hyper sexual , stayed for a week . Discharge the meds were not right with the schripts . He still very much so delusional speaks to himself and hear voices , agressive hard to be around . Barely eats , sleeps . Unapproachable like he sees us as the enemy . This is what is called a great discharge? Shame on this hospital
            Read 1 More Customer Review

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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