Business ProfileforGlobal Electronic Services

Hydraulic department totally missed being able to rebuild my steering box TWICE. It is a company truck and has been out of commission for three months while I have been waiting to get a quality repair from them. The first time I got the component back, the box I sent it off in came back with two 2x4 slapped on the top to keep the part in. Was not secured into the box. The part worked fine...until I started the truck and turned the steering wheel. Then it leaked as it did before- the reason it was sent in for rebuild. I drove the truck four miles and the output shaft, the part than turns the wheels through the steering rods, came out of the case this loosing all hydraulic steering power. I removed it and sent it into the company again. Tied it into the shipping box to keep it secure and screwed a thick lid to the box to keep the component secure. It weighs over 50 lbs.It was gone a month before it came back. The box it left in returned. The lid was not the same one- 3/16 birch plywood that had broken, only five screws holding the lid and four of them had pulled through so it was just hanging on with one s**** Part not secured into the box at all.Reinstalled the steering box. Started the truck. No leaks......until I turned the steering wheel and the flood cascaded down the side of the component. Had someone call me and wanted to make it right when I emailed my customer service rep at the company saying refund my money. They said they were going to get me a working unit. Fine. Make it happen.Today I get an email saying they have no working components and if I want a refund it will be two weeks before they even approach the subject of me getting any satisfaction from spending ******* on a non effective rebuild from their hydraulic shop. This allows me two weeks to write as many scathing reviews of Global electron's incompetent business acumen. Instead of two weeks of me driving my truck to money making jobs.