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            Business ProfileMillright CNC LLC

            Machine Tools

            Contact Information

            169 Bill Whitaker Rd

            Dawson, GA 39842-4580

            Get Directions
            Visit Website
            (229) 439-6569

            Customer Reviews

            1.8/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            169 Bill Whitaker Rd, Dawson, GA 39842-4580
            BBB File Opened:
            3/28/2018
            Years in Business:
            8
            Business Started:
            7/30/2016
            Business Started Locally:
            7/30/2016
            Business Incorporated:
            11/17/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Contact Information

            Principal

            • Mr. Derek Roberts, President

            Customer Contact

            • Mr. Derek Roberts, President
            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Max R

            11/16/2023

            I purchased a Mega VXL this is the worst purchase of my life. The tables came in Dented, I was told to sand them and that it would be fine. I fought with them to send me a new set , which they did and they came in dented again. I was told to contact my local shipping, after arguing with customer service that this had nothing to do with me they repackage yet another set of tables and sent them to me. The third set was packaged correctly, and the problem was fixed. The braces had burs all over and the tapped holes had to be re tapped, the links on the instructions DO NOT work. The final straw was that the router DOES NOT fit in the mount.... Overall Millright CNC has a huge quality problem on top of their defensive customer service problem. After bringing this up to customer service and letting them know about these problems, I was told I had poor communication skills and to let them know when I sell over 1,000 units. This number would a fraction of what it is if they would allow returns, completely unsatisfied with this trash product.

            Millright CNC LLC Response

            11/20/2023

            Tried to help Max. He sent memes of clown faces and things like that. Has he stopped cussing and sending pictures of memes we would have explained to him how to use the mount. Also tried to explain to him he could call and send emails but wanted to use facebook messenger which isn't a support channel. Braces did not have to be retapped. Powder can build around a hole sometimes but almost everything is hyperbole. If your first instinct is to cuss us out and send silly memes instead of engaging with us, there's not much we can do for you. Things like "Can you tell me how this is supposed to fit" will elicit a response. If you cuss us out and send pictures of clowns to us, you'll be told you're not communicating well.
            Read 4 More Customer Reviews

            Local BBB

            Better Business Bureau serving the Fall Line Corridor, Inc.

            More Info on Local BBB

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