ComplaintsforChampion Strategy Holdings
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Complaint Details
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Initial Complaint
06/30/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
6/13/2022 as of right now this company(Champion strategy Holdings) from ***************) has called me 3 times a day.Leavng a message sayingregard to file that forwarded to thier officefir review. Says i need ***** representation . first say name is *************************** now say this Val is a time sensitive matter a recommendation must be submitted to local county processor failue to return call will be cubitted a forfeture of my rights asked me to call ************, they tryed to get my information i hung up.Initial Complaint
06/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Company has called 30+ times in the past 6 months. Rep calling did not identify who they work for for SEVERAL of the initial voicemails. Identified herself as ******** and left multiple threatening messages. Upon changing my voicemail to a more ***** one, they finally started identifying themselves using company name. I have no debt for them to collect yet at least 2 times a week they call me, from the same spoofed number ************** and leave yet another threatening message about debt collection. (AGAIN I HAVE NO DEBT FOR THEM TO COLLECT ON)Business response
06/16/2022
Hello,
We apologize for any inconvience. We somtimes use a dialer system that call number that are not able to left messages for contact. If have spoken with you and you are still getting calls. I would look into that problem to ensure that dosen't happen in the future. Please accknowledge call so we can update our records.
Thanks
Compliance Dept
Initial Complaint
02/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 2/2/2022, at 4:03PM EST, I received a call that went to my voicemail. The message left stated that it was from *************************** from Champion Strategy Holdings. She states that she is calling regarding a file that has been forwarded to their office for review. The message goes on to state that if I don't call, the matter would be forwarded to my local county processor. Please understand that I am not taking this lightly. I work as a Compliance Officer in a collection agency. Regulation F(****) states that only the approved limited content message may be left on a consumer's voicemail. This went into effect on 12/1/2021. If I continue to get calls from this company, I will be in contact with the **** and the ************************** I am requesting a formal Cease and Desist of all communications from this company.Initial Complaint
02/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I received a call from the # ************ at 9:25 am on 01/272022 and a message was left to call ************ to speak to the next available agent. I called the ************ back at 10:41 am on 01/27/2022 and asked who I was speaking with and what company this was. The agent stated that her name is *************** and the company was **************** trying to mediate a debt. *************** verified my name and the last 4 of my social. She stated that she was collecting for a loan I owe to Advance America. I told her that I have never had a loan with them and that I need proof of debt and for her to contact me only through certified letter. She refused to give me any info about the debt and said that I was going to be sued. I had to find the company info online using the # I was told to call. She was very rude and it was illegal for her to refuse to give me any info.Initial Complaint
01/24/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
On 1/13/22 I was contacted by this business via telephone about a debt collection and that I needed to call them immediately about a time sensitive issue. I have never received anything in mail from them and believe that it is a scam or they're trying to collect something that they don't have legal rights to.Business response
06/21/2022
We do call on verified debt. But, there are sometimes when accounts are placed in error with our company. We would like to speak with you so we can verify information and update our records to avoid instances like this one.
We greatly apologize for any inconvenience that you might have incurred.
Initial Complaint
12/13/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Transcription: Hello, my name is ***************************. I'm calling from champion strategy i am calling in regards to a file that's been 40 to our office for a review. It's important that we received a call from you or your legal representation. This is valid, the time sensitive matter. A recommendation must be submitted to your local county process. Failure to return your call must be noted as a full picture of your rights and will be submitted accordingly. Please press one now to be connected to a mediator and call ************ speak with the next available agent. This is an attempt to collect the debt from a professional mediator.(Automated call to my work phone and they didn't even say my name.)Initial Complaint
12/09/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This company keeps trying to collect on a debt that was in my bankruptcy in 2013. They hound me every week.I want them to stop and to pay me damages for non compliance with the law. I told them several tie it was in my bankruptcy and they say it is not.
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Customer Complaints Summary
58 total complaints in the last 3 years.
15 complaints closed in the last 12 months.