Business ProfileforVacation Breeze LLC

Complaints allege that the company used high pressure sales tactics to sell software licensing for a program that promises discounted prices for vacation accommodations. The licensing costs between $3,750 and $7,000. Consumers were given a 3-day cancellation period, however, the company did not give program access information to consumers for 1 week or longer. Upon accessing the actual program, consumers found that the discounts promised were not available in the type of accommodations and in the amount referred to in the sales presentation, and that prices, offered through the company's program, were comparable to prices found at travel discount web sites that do not require fees to use. 

In their response, the company said they do not use "high pressure" tactics and a vast majority of guests choose to purchase nothing. They offer a 7-day, not a 3-day, right of rescission and consumers sign paperwork acknowledging they have been told of this right. All purchasers visit the live website while at the presentation and sign paperwork acknowledging they have had a tutorial. Anyone seeking a temporary username and password is provided one.  They offer exclusive rates on resort condominium weeks at a significant savings and anyone claiming that prices offered elsewhere are the same is not looking at comparable accommodations.
Hawaii's BBB requested the temporary login on 2/24/15. However the business has not responded to date.  We continue to receive similar complaints about the company.