We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          72 Degrees Heating Cooling Plumbing & Electrical has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business Profile72 Degrees Heating Cooling Plumbing & Electrical

            Heating and Air Conditioning
            BBB accredited business

            Contact Information

            811 SW Ordnance Rd

            Ankeny, IA 50023

            Visit Website
            (515) 965-7272

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            3.67/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/24/2000

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            811 SW Ordnance Rd, Ankeny, IA 50023
            BBB File Opened:
            1/26/2000
            Years in Business:
            26
            Business Started:
            2/20/1998
            Business Incorporated:
            2/19/1998
            Accredited Since:
            1/24/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • David Rodriguez, General Manager
            Contact Information

            Principal

            • David Rodriguez, General Manager

            Customer Contact

            • David Rodriguez, General Manager
            Additional Contact Information

            Fax Numbers

            • (515) 965-2000
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Robert N

            01/03/2024

            I have used this company for both business and home. I had service plans for both. A small furnace in my home stopped working. In accordance with the service plan it was checked and I was told the motherboard was bad. The next day the technician returned and replaced the motherboard. It took about 30 minutes. I was then charged over $800, the invoice indicated there was no charge for the service call. Believing that was a lot for the part, I asked for the part number. I goggled it and the prices for a new part ranged from about $170 to $270. I complained. I received a phone call and explained my concern and was told they could understand my complaint and they would check into it. No response for some time and then another phone message. I asked for a written explanation. I was told there was a labor charge of over $100 and the charge for the part included a 2 year warranty. I was never told about a labor charge or warranty, which I never requested or would have wanted as the furnace was over 17 years old. They stood by this charge asserting they had to pay their overhead and pay their employees. I will never use this company again.

            72 Degrees Heating Cooling Plumbing & Electrical Response

            01/04/2024

            **************** has been in contact with our ******************* ************** gave him the price of the repair (company policy, upfront pricing) which he authorized before the part was ordered, customers can refuse the repair. We also googled the part, that you cannot get off the internet for less than $490.00 plus tax. It was explained that the price includes a two-year warranty on the part, which is company policy. There was no charge for the service call because he has a membership plan with us for his residence, that includes waived travel & diagnostic. He also stated that he has a service plan for his business, which he has never had. He did have an outstanding balance from his business that was due on 8-23-2023 and did not pay until 12-5-2023 after several inquiries. We have a labor charge to cover our costs, example: to pay the employee who is making the repair.
            Read 2 More Customer Reviews

            Local BBB

            BBB serving Greater Iowa, Quad Cities, and Siouxland Region

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.