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          Find a Location

          Citizens Community Credit Union has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Citizens Community Credit Union

              2012 1st Ave S Fort Dodge, IA 50501

            • Citizens Community Credit Union

              2 N 2nd St Estherville, IA 51334

            • Citizens Community Credit Union

              1805 18th St Spirit Lake, IA 51360-1092

            • Citizens Community Credit Union

              700 Luicks Ln S Belmond, IA 50421-1785

            • Citizens Community Credit Union

              609 Flindt Dr Storm Lake, IA 50588-2204

            Business ProfileCitizens Community Credit Union

            Credit Union
            Multi Location Business

            Contact Information

            2012 1st Ave S

            Fort Dodge, IA 50501

            Visit Website
            (515) 955-5524

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 84

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Citizens Community Credit Union has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Citizens Community Credit Union

                2012 1st Ave S Fort Dodge, IA 50501

              • Citizens Community Credit Union

                2 N 2nd St Estherville, IA 51334

              • Citizens Community Credit Union

                1805 18th St Spirit Lake, IA 51360-1092

              • Citizens Community Credit Union

                700 Luicks Ln S Belmond, IA 50421-1785

              • Citizens Community Credit Union

                609 Flindt Dr Storm Lake, IA 50588-2204

              Location of This Business
              2012 1st Ave S, Fort Dodge, IA 50501
              BBB File Opened:
              7/15/2005
              Years in Business:
              84
              Business Started:
              4/1/1940
              Type of Entity:
              Corporation
              Alternate Business Name
              • Citizens Community CU
              Business Management
              • Stephen Hindman, EVP/Chief Operating and Financial Officer
              Contact Information

              Principal

              • Stephen Hindman, EVP/Chief Operating and Financial Officer

              Customer Contact

              • Stephen Hindman, EVP/Chief Operating and Financial Officer
              Additional Contact Information

              Fax Numbers

              • (515) 955-8241
                Primary Fax
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/04/2023

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Resolved
              January 3rd I put $530 in my checking account bringing my balance up to $224. January 4th mediacom billed my account $221 which should have left me with a little over $3. Instead I have an overdraft fee from paying medciom when I had enough money in my account. This is not the first problem I've had with them over this. I told them next time I would go to better business bureau and find a new bank. They take money out for $5 randomly for atm charges when I have NEVER used an ATM that's not free. This company definitely needs looked at I'll be calling when they open request they fix the issue then I will closing my account with them. Had a teller call me hours after I left before telling me she gave me to much money and she overdrafted my account to fix it. Yea she never gave me extra money she was covering her drawer and used me for it I was ******. Called the bank manager. I don't know if she got fired but I definitely don't see her anymore.
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Katie R

              08/02/2023

              The place is a joke, trying to steal my car back and won’t allow me to make a payment on my car won’t return phone calls. The whole company will not cooperate so let me pay for my car offered to pay it back and paid off in full no one will even call me back because they would rather repo it and sell it so they make more money. It’s all the word buys money and making money themselves and they don’t care what they do to others considering I have a disabled child that needs to be able to make it to doctors appointments and they have no compassion heart or understanding after I lost my job and knowing that that this is going reason I got my car was for my son and now they’re just trying to take it away from me and won’t call me back horrible place to bank with horrible place to get a loan through horrible horrible. Somebody needs to put a stop to this company now they’re just out to get me. I paid them $1500.11 days ago I haven’t had a car payment due and it’s not due till 6 August 4 days and they’re trying to repo my car today.

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