Business ProfileforPetGentle
Current Alerts For This Business
On September 08, 2020, Better Business Bureau recognized a pattern of complaints from consumers regarding delivery, refunds, returns, and customer service issues. Consumers allege they order and pay for products from PetGentle, and after several weeks they have not received their products. Consumers allege when they contact the business, they are promised the items will be delivered yet the product does not arrive in a timely fashion. Consumers report when contacting the business, they are promised refunds yet the money is not refunded. Consumers claim the company is unresponsive to requests for assistance.
On September 08, 2020, and September 22, 2020, Better Business Bureau reached out to the business for a response to the customer complaints. As of October 08, 2020, the business has not responded.
A search of records through the Idaho Secretary of State failed to provide any business license information for PetGentle. An online search of the business revealed they are permanently closed.
Complaints can be filed with Better Business Bureau at www.bbb.org.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 10450 N Airport Rd, Hayden, ID 83835-9742
- BBB File Opened:
- 7/20/2018
- Business Management
- Mr. Complaint Handler
- Contact Information
Principal
- Mr. Complaint Handler
Customer Contact
- Mr. Complaint Handler
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
12/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kevin C
1 star06/16/2023
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.