Business ProfileforPost Falls Auto Auction

Are horrible customer service I purchased three vehicles from the auction went in to pick them up and then they told me that I had also bid and won a fifth wheel toy hauler for $10,500 which I have never even seen or placed a bid on they assured me that theres no way there could be a computer glitch and I mustve been on it even though I had no history of pass bids on it just one bid for $10,500. They told me that I had to pay for it. Otherwise I couldnt get my other cars that I had one and wanted from them Happened to a couple of my friends before in the past so obviously they manipulate the system somehow in order to put money in their pockets or something. He assured me that they dont have an IT guy that I need to get a hold of the website and it doesnt they could do about it. Besides, I need to pay them the money they did not want to work with me. He didnt wanna hear anything else. He said that I had defaulted on mini cars in the past and had made multiple accounts which is also untrue the manager there has no customer relations need to go back to school horrible, horrible people skills dont even know how this place is stayed in business with someone like that dealing with customers, Ive grown up in sales, my whole life dealing with customers and never once have I seen someone perform so poorly pretty much tell me that Im stupid and that I had to bid on this thing even though every car that I have ever bid and one I brought cash in and picked up even though he told me that I didnt which I got paperwork to prove it but he didnt want to hear none of that. He just wanted my money and wanted me to get out of his store