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            Business ProfileWallace Inn

            Hotels

            Contact Information

            100 Front St

            Wallace, ID 83873-2100

            (208) 752-1252

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            100 Front St, Wallace, ID 83873-2100
            BBB File Opened:
            9/24/2007
            Years in Business:
            35
            Business Started:
            1/1/1989
            Business Started Locally:
            1/1/1989
            Type of Entity:
            Corporation
            Business Management
            • Richard Shaffer, Director of Operations
            Contact Information

            Principal

            • Richard Shaffer, Director of Operations

            Customer Contact

            • Richard Shaffer, Director of Operations
            Additional Contact Information

            Fax Numbers

            • (208) 753-0981
              Primary Fax
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            Industry Tip

            BBB Tip: Traveling soon? Shop smart when booking a hotel room

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            William B.

            08/21/2022

            We booked 7 rooms to stay on the 6th day of our annual Harley ***** The morning we left ******** en route to Wallace, my 65 and 75 year old Parents rolled their CanAm Spyder at 65 mph down the highway suffering massive trauma. We contacted the hotel and they said they would cancel our rooms but we would still be charged. Absolutely zero Empathy or accommodation. Several calls were made to the manager but he refused to take our calls and still has not returned any messages. We have stayed here in the past but will never stay again. A few in our group did stay that night but my brother and I stayed in ******** with our parents. The manager wouldnt even speak to anyone in our group. Avoided them during their one night stay before the headed home. The other motel we cancelled without being charged and was completely understanding. Our ******** motel opened up our rooms even though being completely booked, cut our rates in half, and extended our stay until our Parents get released. We are on day 4 with mom and dad still in hospital, with Dad in ICU.

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