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            Business ProfileIdentity Services, LLC

            Signs
            BBB accredited business

            Contact Information

            1120 W National Ave

            Addison, IL 60101-3129

            Visit Website
            (847) 737-7324

            Business hours

            6:00 AM - 4:00 PM
            Business Hours
            6:00 AM - 4:00 PM
            6:00 AM - 4:00 PM
            6:00 AM - 4:00 PM
            6:00 AM - 4:00 PM
            6:00 AM - 4:00 PM
            Closed
            Closed

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/10/2020

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Identity Services, LLC is a full service sign and lighting company. 

            Products & Services

             Services include manufacturing, installation and maintenance of signs. Products include awnings, flags & flagpoles, banners, neon signs, signs, monument signs, parking lot lighting, pylon signs, vinyl graphics and more.

            Business Details

            Location of This Business
            1120 W National Ave, Addison, IL 60101-3129
            BBB File Opened:
            7/1/2020
            Years in Business:
            12
            Business Started:
            6/27/2012
            Business Incorporated:
            6/27/2012
            Accredited Since:
            7/10/2020
            Licensing Information:

            • Chicago Electrical License

              Elgin Electrical License 

              Licensed in Lake County IN

               

            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            13
            Alternate Business Name
            • Identity Services
            Hours of Operation

            Primary

            M:
            6:00 AM - 4:00 PM
            T:
            6:00 AM - 4:00 PM
            W:
            6:00 AM - 4:00 PM
            Th:
            6:00 AM - 4:00 PM
            F:
            6:00 AM - 4:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. John Witmer, Vice President
            • Mr. Brian Schaner, President
            Contact Information

            Principal

            • Mr. John Witmer, Vice President

            Customer Contact

            • Mr. John Witmer, Vice President
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/21/2023

            Complaint Type:
            Product Issues
            Status:
            Resolved
            This business used my identity to withdraw from my checking account without my authorization. They claim that I called them to request their service, but this is incorrect. They cannot provide me any documentation to authorize withdrawal from my checking account. There is none. On attempting to retrieve the money I was told that "a supervisor will call you back within 30 minutes," but there was no follow-up call. From the way my call to them was handled, it was clear that this is likely repeated fraudulent business practice.
            Read More
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Earl C

            05/30/2023

            My bank gave me a phone number for Quicken services. I called and after the fact, I find I was connected to Identity Services LLC. We reviewed why a payment from Quicken was not received by the payee. They posed as Quicken agents. When we were finished, they said the non-payment would be cleared in 24 hours, and they would send me a gift card for $100 due to fact that Quicken had a service issue that caused the non-payment. Neither of these happened. That same day I noticed a charge for $3.49 on my ********* ********** checking account. I do not know how they could make a charge through Quicken to withdraw the $3.49 payment. This company as far as I am concern is a complete SCAM. Please stay away. Mellon Bank and Quicken are both reviewing this incident.

            Identity Services, LLC Response

            05/31/2023

            We apologize for any misdeeds they have experienced but the company that is responsible for this has the same name, but it is hyphenated Identity - Services- LLC. we are a commercial electrical and lighting company .,
            Read 1 More Customer Review

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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