Business ProfileforMetro Shooting Supplies

I was denied a fire arm Dec 2023, a week before Christmas and it is now 3/6/24. I was told that refund checks are mailed on the 5th and the 20th of each month. Checks have supposedly being mailed out 5 times since they denied me. I was then told that it would take 9 weeks for my check to be mailed from Belleville, IL, which is 33 MINUTES from my House. Everytime I called and asked why has my check not arrived, where is my money, asked to speak to someone in charge....etc, they give you the run around. They won't tell you who the owner is, who ask to speak with someone in charge and they hang up the phone; but you weren't doing this when you were taking people's hard earned money. Now, Everytime you call, "it's in the mail and they can't control the mail service." Everything coming through the mail in a timely manner but my money that they owe me. I asked them to trace the check because it has not been received. They said, No. This should be illegal and they should lose their license due to these constant reports of them technically "stealing" or withholding something that does not belong to them. If you can't afford to give people their money back, maybe you shouldn't take it until one has been approved. My next step is to *** for my money and all this unnecessary stress and strain it has caused me.