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          Kapital Electric, Inc. has 1 locations, listed below.

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            Business ProfileKapital Electric, Inc.

            Electrical Contractors

            Contact Information

            1240 Mark Street

            Bensenville, IL 60106-1022

            Visit Website
            (773) 904-2930

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Kapital Electric Inc specializes in solar systems, charging stations, natural gas generators, lighting and wiring. 

            Products & Services

            polar systems , charging stations , gas generators , lighting , wiring

            Business Details

            Location of This Business
            1240 Mark Street, Bensenville, IL 60106-1022
            BBB File Opened:
            3/23/2011
            Years in Business:
            15
            Business Started:
            9/1/2009
            Business Started Locally:
            9/1/2009
            Business Incorporated:
            9/22/2009
            Type of Entity:
            Corporation
            Number of Employees:
            8
            Alternate Business Name
            • Kapital Electric Company
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. Donald Butler, President
            • Ms. Vanessa Aragon, Accountant
            Contact Information

            Principal

            • Mr. Donald Butler, President

            Customer Contact

            • Mr. Donald Butler, President
            Additional Contact Information

            Fax Numbers

            • (773) 696-9282
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring an electrician

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/21/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Kapital Electric was the company source from ****** to install an Electric Charger for my ***** Bolt. Kapital Electric came out and provided me an estimate to install two chargers in my garage on a one 40-amp break circuit. Fast forward to install. The two chargers are not able to be installed on one circuit like the estimate said. Kapital Electric then advised me it would be $400.00 more to make it work. I had no other choice but to approved since I needed the chargers installed to charge my car. I did spend at least two hours with a manager on the phone stating this was not my fault, and they should have known this was not possible since they install these chargers all the time. Moving forward to inspection, and the city found my home electrical panel could not support a 40amp breaker and they do not allow two chargers on one circuit. Kapital then provided me with a $2500 estimated to be within Code. I was not happy at this point; this company did not do the load calculations correctly and wanted more money. I found another solution and ended up fixing this issue myself. I was now within code to use the 40amp and I had to remove one of the Chargers that was installed. I wanted to note, before this work was done, my panel had a 30amp and I had a charger in the garage. This work was solely to have one more charger and to charge a bit faster. In the end the $400 upcharge was not even allowed or need by code and the $1500 for the original work was for really nothing. Now I have a 40amp on one charger. All of this to go up ten amps. Also, a month later, I had to change the charger out since it stops working. Only to find out Kapital installed the charger with drywall screws and did not seal the conduit hole. This charger came with the correct installation hardware needed since it is very heavy and needed to be sealed correctly since it is outside. I contacted Kapital they are not refunding me anything. Installation was 8/22 Second visit 10/11/22 This day was $400 added

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            William B

            01/30/2024

            I initially reached out to Kapital in Fall of 2022 about a solar installation. They initially described a potential April 2023 installation. I had various delays in the process, but ultimately in December of 2023 I had a functional system. I was particularly frustrated with the lack of communication, miscommunication, and errors that led me to miss the Spring to Fall 2023 solar production season. I compiled a timeline below based on my emails to the company. I felt like I was stuck with Kapital and could not back out of the process due to the financial downpayment (10%) and there were red flags I wish I could have responded to. When I reached out to Kapital for comment, I was met apologetically by several of the staff. However, ***, the *** suggested I was finger-pointing. He suggested I blame ComEd or the ***************. The bottom line is I did not pass my first two inspections, and that was preventable. In addition, they wasted three months of planning on the front end. I would suggest looking elsewhere for solar and/or car charging needs. When my car charger was installed in my garage, the electricians disconnected my garage door from the opener to protect their tools while they ran for supplies. This broke my garage door, and the situation escalated to *** the *** who denied that his workers were at fault. In the end my wife had to instruct them how to fix it. His comment upon solar completion was that "unfortunately things happen." In the end I have a functional system, but the experience was horrendous. ***'s customer service as the *** is despicable. He had the audacity to deflect blame and account for errors, some of which I have email evidence are directly attributable to him, without ever personally being to my house to see or supervise installation.A summary timeline is included in my ****** review

            Local BBB

            BBB of Chicago & Northern Illinois

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