Business ProfileforThe Fun Ones Moon Jump, Inc.

I attempted to rent multiple items valued at over $2000. I sent a query on their website and got a response that was supposed to go to someone else. I replied to that person who told me It was supposed to be sent to my rep. ******* day passed by and I looked up last years order and emailed a ***** assuming she was my rep. Didn't hear back. The next day I contacted *** again saying I still haven't heard anything 3 days later and she said she will tell ***** I am waiting for contact. That night I received a contract in my email. Never an email communicating with *****, a phone call, a "do you have any questions", nothing just a here's your invoice.I realize I am not your only client and I realize that this is kind of last minute but $2200 is not chump change and I deserve better. This is also coming off a bad experience last year when I ordered the dunk tank and axe game from 6-8pm and they arrived at 6pm to drop off and set up both and 759pm on the dot to take down. It takes an hour to fill a dunk tank! I was given some sort of credit which I doubt was even but on this years contract but that's irrelevant now. Luckily we had the *************** to fill the dunk tank for us but that's absolutely ridiculous yet I gave your company a second chance and here we are. I received my contract but I hired another company that was able to book everything and answer my questions over night so I no longer need your services.