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Find a Location

Mepco has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mepco

      10 S La Salle St Ste 2310 Chicago, IL 60603-1068

      BBB Accredited Business
    • Mepco

      P.O. Box 5978 Carol Stream, IL 60197-5978

      BBB Accredited Business
    • Mepco

      147 N. Michigan Ave. Chicago, IL 60602

      BBB Accredited Business
    • Mepco

      111 Canal Street #375 Chicago, IL 60606

      BBB Accredited Business
    • Mepco

      Carol Stream, IL 60197

      BBB Accredited Business

    Business ProfileforMepco

    Billing Services
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.05/5stars

    Average of 147 Customer Reviews

    Customer Complaints

    141 complaints closed in last 3 years

    49 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/1/2009

    Years in Business: 60

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Mepco provides billing services related to vehicle service contracts, sending bills and collecting payments. However, Mepco has no involvement in the development, marketing, sale, claims processing activities, or other administration of vehicle service contracts, and Mepco does not engage in any form of telemarketing. If you have questions regarding the purchase of a policy, or if you wish to cancel the coverage, you will need to contact the direct marketer or dealership that the policy was purchased from.  If you have questions regarding coverage details, repair authorizations, or claim submission you will need to contact the service contract administrator. The names and telephone numbers for these companies appear on all documents sent by Mepco and they alone can address discrepancies with product representation, service reimbursement, cancellations, reinstatement's, refunds, or any other vehicle service contract related issues.

     

    Business Details

    This is a multi-location business.

    Find a Location

    Mepco has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mepco

        10 S La Salle St Ste 2310 Chicago, IL 60603-1068

        BBB Accredited Business
      • Mepco

        P.O. Box 5978 Carol Stream, IL 60197-5978

        BBB Accredited Business
      • Mepco

        147 N. Michigan Ave. Chicago, IL 60602

        BBB Accredited Business
      • Mepco

        111 Canal Street #375 Chicago, IL 60606

        BBB Accredited Business
      • Mepco

        Carol Stream, IL 60197

        BBB Accredited Business
      Location of This Business
      10 S La Salle St Ste 2310, Chicago, IL 60603-1068
      BBB File Opened:
      7/16/1997
      Years in Business:
      60
      Business Started:
      4/1/1964
      Business Started Locally:
      4/1/1964
      Business Incorporated:
      5/3/2017
      Accredited Since:
      12/1/2009
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Sing for Service, LLC
      • Mepco Payment Services
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Business Management
      • Mr. Anthony Hammes, Chief Compliance Officer
      Contact Information

      Principal

      • Mr. Anthony Hammes, Chief Compliance Officer

      Customer Contact

      • Mr. Anthony Hammes, Chief Compliance Officer

      Customer Complaints

      141 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      147 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Donna S

      1 star

      11/21/2024

      I was scammed into this home warranty protection service . Not only are we paying well above market cost monthly for service but I never received any contract info in writing and when I try to reach them to file a claim you can not get answers or call backs . There are numerous complaints filed and I will be attempting to cancel and stop all future payments which they deduct automatically from our account.

      Mepco Response

      11/22/2024

      Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer ********************** and appreciate the opportunity to address this issue. Please understand Mepco is only the servicer of payment plans for providers of service contracts. We need more information; we would like the opportunity to speak with you to provide you with the contact information for the direct marketer and/or administrator of the service contract purchased. These companies will be able to address any questions regarding discrepancies with product representation, service reimbursement, cancellations, reinstatements, refunds, or any service contract related issues. Please contact our Customer ********************** department ************** Monday Friday from 8A 5P CST or by email at ***********************************

      Local BBB

      BBB of Chicago & Northern Illinois

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