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          Keeper Security, Inc has 1 locations, listed below.

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            Business ProfileKeeper Security, Inc

            Cyber Security

            Contact Information

            850 W Jackson Blvd Ste 500

            Chicago, IL 60607-3025

            Visit Website
            (312) 829-2680

            Customer Reviews

            2/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            31 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            850 W Jackson Blvd Ste 500, Chicago, IL 60607-3025
            BBB File Opened:
            8/8/2013
            Years in Business:
            15
            Business Started:
            1/20/2009
            Business Started Locally:
            1/20/2009
            Business Management
            • TingTing Gong, CRM
            • Darren Guccione, CEO
            Contact Information

            Customer Contact

            • TingTing Gong, CRM
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Data privacy

            Customer Complaints

            31 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/04/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Resolved
            I have an account with ********************** where I store private information. I no longer want to use the service that Keeper provides but I am being denied access, to customer service and my information, unless I pay their yearly subscription fee. Free Members are also denied customer service so that there is no one that can help with issues unless you upgrade to a premium account. They require renewal in order to receive any help regarding my account and information.
            Read More
            Read 30 More Complaints

            Customer Reviews

            11 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jordyn W

            06/24/2024

            I purchased a family plan without knowing my significant other had already purchased one--no problem, I thought, it's been about four days I'll cancel and get a refund! I hadn't even created an account yet, so I wasn't able to have downloaded any of their software (which is the reason they give to why they can't offer refunds). **************** refused to offer any refund at all and kept saying they would add the payment onto my wife's account to extend the subscription--as if I'd want to continue using them after this. I had heard from others that they are a shady company and I should have stayed away. They also don't answer the phone when you call and rely exclusively on email.
            Read 10 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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