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            Business ProfileNet Retailers, LLC

            Furniture Stores
            BBB accredited business

            Contact Information

            980 N Michigan Ave Ste 1325

            Chicago, IL 60611-4531

            Visit Website
            (888) 862-1777

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            Customer Reviews

            2.03/5

            Average of 31 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            67 complaints closed in last 3 years

            19 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/1/2009

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Net Retailers, Inc., is an online retailer of mid- to high-end home & outdoor furnishings and decor. We carry over 300 top brands, catering to both the residential and commercial sectors of interior and exterior design. We ship our wide selection of luxury furnishings to locations throughout the United States and Canada.

            Business Details

            Location of This Business
            980 N Michigan Ave Ste 1325, Chicago, IL 60611-4531
            BBB File Opened:
            11/23/2009
            Years in Business:
            16
            Business Started:
            10/1/2008
            Business Started Locally:
            10/1/2008
            Date of New Ownership:
            1/26/2023
            Business Incorporated:
            8/7/2009
            Accredited Since:
            12/1/2009
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • CommercialOutdoor
            • LuxeDecor
            • PatioLiving
            • PatioContract
            • TopModern
            Business Management
            • Yury Rachitsky, President/Owner
            • Ms. Amanda Balmes, Customer Service Manager
            Contact Information

            Principal

            • Ms. Amanda Balmes, Customer Service Manager

            Customer Contact

            • Ms. Amanda Balmes, Customer Service Manager
            Additional Contact Information

            Website Addresses

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            Customer Complaints

            67 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/29/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I purchased sconces from this business because the website prominently stated "SHIPS WITHIN 1 to 2 BUSINESS DAYS"However, the sconces did not ship for over a week and arrived too late for my contractor to install them. I had to purchase different sconces to be installed.Also, when they arrived, the sconces were wobbly and flimsy and I was not satisfied with the way they were manufactured.Despite having a 30-day return policy, seller refused to allow me to return the sconces.
            Read More
            Read 66 More Complaints

            Customer Reviews

            31 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Carolina M

            09/17/2024

            THIS REVIEW IS FOR ************************ They show themselves as a reputable company with high end commercial umbrellas. I orderedWoodard Aluminum 8.5 Foot Market Umbrella for $500 each (I ordered 6 of them). In the picture, it is with white seam and the fabric looks like a fabric. Looks much nicer in the photo. The custom umbrella with cornflower blue made it so that the umbrella completely changed look (navy blue seams) and the fabric itself was plastic with HOLES. These umbrellas don't even block the rain!!!! When I pointed this out as a complaint, they did not accept it or let me return these very expensive umbrellas. It's a complete waste of money. Also took almost 2 months for them to arrive. We have been open 1.5 months and 2 umbrellas have broken already. They are not commercial grade. THEY ARE A SCAM!!! DO NOT WASTE YOUR MONEY!!!!
            Read 30 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

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            BBB Reports On

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