Business ProfileforPlanet Finance
Current Alerts For This Business
In March 2023, BBB investigated Planet Finance's business practices. This investigation was prompted by a scam submission regarding a consumer loan scam. This investigations was prompted by scam tracker reports.
Consumer alleges the business instructed the consumer to purchase a store card and deposit a certain amount of money to cover a certain fee for the full loan. Once Planet Finance gains access to the money from the store card account, they either continue by gaining access to a victims debit account and steals from the consumers bank account then cease all communication. The website shuts down a few weeks after they have scammed a few consumers.
Please see the BBB warning about Loan and Financing scams here.
Based on the information detailed above, BBB cannot confirm the legitimacy of Planet Finance.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 801 S Financial Pl, Chicago, IL 60605-1788
- BBB File Opened:
- 3/1/2023
- Business Management
- Business Manager
- Contact Information
Customer Contact
- Business Manager
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/22/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.