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          Sunnyside - River North has 1 locations, listed below.

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            Business ProfileSunnyside - River North

            Marijuana Sales and Services
            BBB accredited business

            Contact Information

            436 N Clark St

            Chicago, IL 60654-4517

            Visit Website
            (312) 481-7380

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/30/2020

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Sunnyside - River North is a cannibis and cannibus products dispensary. They sell cannbis/marijuana, medical marijuana, cannibis products and accessories.

            Business Details

            Location of This Business
            436 N Clark St, Chicago, IL 60654-4517
            BBB File Opened:
            10/13/2020
            Years in Business:
            8
            Business Started:
            7/14/2016
            Business Incorporated:
            7/14/2016
            Accredited Since:
            10/30/2020
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • MedMar Lakeview, LLC
            Business Management
            • Mr. Christian Ficara, Vice President of External Affairs
            Contact Information

            Principal

            • Mr. Christian Ficara, Vice President of External Affairs

            Customer Contact

            • Mr. Warren Frederick, Customer Relations Manager
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/14/2023

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I had an order with Sunnyside but when I added the items to the cart, the prices were VERY different. I contacted Sunnyside through email regarding my issue with the prices. When I finally got a response, it was too late to go. So I decided to go the next day, less then 24 hours by far. I got nothing but the run around for 15 minutes and even though I had an email stating I was going to get the proper prices I did not. Not only did they not honor the prices on the website, the manager was rude and an all around B. What I would like is for them to honor the prices I have pictures of and the discount that was offered that day. I also would like to be credited for my time and travel there.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Robert G

            05/29/2022

            They gave me the wrong order. I came back 5 min later to return and pick up the right order. ***************************** (allegedly the manager) came outside and was very condescending/rude and refused to replace my products with the right ones. She said that all she could do was give me a 20% discount on a new order and then walked away in the middle of our conversation saying have a nice daySo I spent $120 for two items that I didnt want. Shockingly bad customer service.

            Sunnyside - River North Response

            05/30/2022

            Hi ****, So sorry to hear about your experience with our team. Our teams will always review your order with you at check out to ensure that we are dispensing the correct products. Please reach out to our team via sunnyside.shop/contact so that we can promptly investigate with our teams. This will allow us to better understand how our teams might be able to provide an appropriate resolution for your experience. Looking forward to hearing from you.

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

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