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Find a Location

Angel Adoption has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Angel Adoption

      820 E Terra Cotta Ave STE 149 Crystal Lake, IL 60014-3650

      BBB Accredited Business

    Business ProfileforAngel Adoption

    Marketing Programs
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.77/5stars

    Average of 31 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/2005

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Angel Adoption is a domestic adoption service provider that helps connect prospective adoptive families with birth parents who are considering adoption.

    Products & Services

    Our expert marketing and advertising services are designed to ensure prospective adoptive families have the best possible chances for a successful adoption. For each family who joins our program, our team designs a custom adoptive family profile and creates an online adoption profile on our website. Our marketing and advertising strategies, network of professional partnerships, and extensive outreach result in unparalleled exposure to potential birthmothers. 

    We are committed to providing a safe space for birth parents to explore adoption at their own pace, without any pressure or judgment. Our caring and dedicated coordinators are available to them 24 hours a day, seven days a week to help them make the decision that is best for them. If they choose to make an adoption plan, our coordinators present them with a selection of our waiting families that fit their criteria so they can find a loving family with which to place their child.

    Business Details

    Location of This Business
    820 E Terra Cotta Ave STE 149, Crystal Lake, IL 60014-3650
    BBB File Opened:
    6/15/1999
    Years in Business:
    25
    Business Started:
    1/1/1999
    Business Started Locally:
    1/1/1999
    Business Incorporated:
    11/16/2006
    Accredited Since:
    1/1/2005
    Type of Entity:
    Corporation
    Number of Employees:
    20
    Alternate Business Name
    • Angel Adoption, Inc.
    Related Businesses
    Business Management
    • Ms. Carolyn Walker, Owner
    Contact Information

    Principal

    • Ms. Carolyn Walker, Owner

    Customer Contact

    • Ms. Deena Duda, Executive Director
    Additional Contact Information

    Fax Numbers

    • (847) 462-0906
      Primary Fax

    Website Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    31 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brooke S

    1 star

    10/22/2024

    I am a birth mother. I placed in ****. Now, I have no remorse for what I did, the family I chose was amazing. And still are. We contact to this day, however I am so hurt and disappointed by the lack of support I received after placing. Its like angel adoption representatives were in contact 24/7 up until I signed those papers. I was promised counseling, and so many other things, I have never received even a how are you doing from angel in the past 7 years. I've spent THOUSANDS of dollars on therapy, and frankly it always comes back to how much I was lied to. How I felt so helpless back then & I feel like they preyed on me as a lost expectant mother. They didn't disclose a lot of information. I did my own research. This isn't how it should have been. And now I live with forever not having my baby, because of promises this agency gave me.  

    Angel Adoption Response

    10/25/2024

    ******, thank you so much for taking the time to share your experience. We sincerely appreciate your feedback. We take pride in the coordination services we provide to expecting parents who are considering adoption. We trust that everyone is capable of choosing the best path for themselves and work hard to empower them to do so. Counseling is always available to you. Your adoption attorney refers and arranges counseling during your adoption plan. We consider post-placement support a top priority as part of our services to birth parents. We remain available to each and every birth parent that has placed using our services. We can be contacted anytime by phone or email with questions or requests for additional resources and support. We will send you another invitation to our private ******** group for ongoing birth parent support. We'll also send you additional post-placement resources through our partnership with the On ********************. No matter when you placed, you have access to their comprehensive post-placement support including case management, counseling, retreats, and grants. If you have any further questions or concerns, please contact us directly and we would be more than happy to help. We're glad to hear that you're still in touch with the adoptive family you found with our company! It sounds like a beautiful, open adoption. We wish you nothing but the best moving forward.

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