Business ProfileforLighthouse Restorations

Covered by insurance, on or about 6/21/19, we contracted with Lighthouse Restorations to tear off and replace the roof due to storm damage. Inspections were completed by State Farm, Lighthouse Restorations and permits issued by the Village of ************, **. The work commenced approx. 10/19. Full payment in the amount of $11,280.91 was paid on or about 11/21/19. Prior to payment, installments and final a line-by-line insurance itemization provided payment for, (1) R&R Chimney flashing - 24x24. At the time of contract this information was furnished to Lighthouse Restorations. I have attached documents to establish the line-by-line, as well Lighthouse Restorations expressed warranty that extends over a 5-year period for material and labor (see attachment). In April 2024, we noticed a large buckling of the panels on and around the home's fireplace and chimney. As I did when contracting with Lighthouse Restorations, I searched the BBB website for contractors to come out. 3 contractors responded and each concluding the same cause of the damage we are seeing. In summary the lack of flashing required by roofing standards and the Village of ************, ** is not and never was there at the time this roof was replaced. Instead, the chimney is surrounded by a thin line of caulking. There is nothing present that would prevent water seepage. The water damage is significant (see images). I made every effort to resolve this matter with Lighthouse Restorations a/k/a ****** Construction, ********************* Owner Operator. **************** appears to take no ownership and/or responsibility for the subpar work performed. Instead, we were offered costly estimates to repair the damage they caused due to negligence at the time of install. I have attached a copy of the series of communications between **************** and myself. Our position is clearly articulated. The latest communication sent was not responded to. Roofers are licensed and bonded for damages they cause.