ComplaintsforStrangerWear
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Complaint Details
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Initial Complaint
09/11/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I recently ordered two shirts from the company Strangerwear. Upon receiving the shirts they are nothing like what is shown in the display. The advertised shirt appears to be a standard cotton shirt, the shirts I received are made out of some type of cheap silk see through fabric. I dont know what it is because the materials are not listed on a tag. There was no difference in the male or females shirts despite what was advertised. I attempted to return the shirts for a refund but was told they are not accepting returns and that obtaining a full refund was not possible. A representative told me the most they would do is a 50% refund. This is unethical and unprofessional, I simply want to be able to return the shirts for a full refund.Initial Complaint
08/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Submitted and order for a shirt for my son on 7/15/2022. Paid through PayPal $25.98. Product was mailed on 7/22/2022. Delivered 8/1/2022. I emailed them on 8/12/2022 to let them know that I was not satisfied with the product and that the sizing was way off. When I purchased the product it said there was a 30 day return window. Since then they have posted that there are no returns on this product. There was also no sizing information posted prior and now they have a page up stating the measurements. No response from them when I emailed until 8/22/2022. They offered a 20% refund and that was all. I filed a claim on Paypal twice and it was denied because the only reason they will refund is if the product is if it is significantly not as described. I have tried explaining it to them several times and they aren't listening either. Since my last dispute they stopped selling on their website strangerwear.com and started selling on officialstrangerwear.com with the same products and exact same reviews. The reviews are totally bogus because I posted one its not showing up only the positive reviews show. I would like a full refund. The shirt is useless, its way too small and a thin shiny, cheap, see through fabric.Initial Complaint
08/11/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Ordered a shirt from Stranger Wear on July 21st, 2022 Order #***** charged $25.98 in total Was intended to be a shirt based off one featured in Stranger Things 4, ***************** Product was falsely advertised on site, originally shown to be made of cotton or like material, ended up being Polyester, and unable to wear due to material type.Attempted to contact for refund, company claims is "limited time" product and they do not accept refunds for these items. Product is still on sale, showing an image that does not properly advertise the final product. Reviews for product on website clearly show inconsistency with what the product looks like, seems like faked reviews to push positivity and sales.After researching, appears to be a pop up/scam store online to quickly push a popular topic and product for quick profits. I would like a refund in full and for the business to be held accountable for not properly advertising their products.Initial Complaint
08/09/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
The business is scammers. The product came from ***** according to my tracking. It is garbage. They claim no refunds due to demand, but there's no refunds because they know it is fire hazard material trash. They are ripping people off. I want my money back. Scammers
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Customer Complaints Summary
5 total complaints in the last 3 years.
0 complaints closed in the last 12 months.