Business ProfileforUsed Dodge Parts
Current Alerts For This Business
In January 2023, BBB investigated Used Dodge Parts's business practices. This investigation was prompted by the entire business website all having comparative pricing issue based on the BBB code of advertising. The website's address leads to a residential business. No other information could be found to verify this is not an online retail scam.
Please visit the BBB's scam alert page to find the most updated information regarding online retail scams in IL here.
On 1/09/2023, BBB requested additional information. As of 1/30/2023, BBB has not received any response from Used Dodge Parts.
Based on the information detailed above, BBB cannot confirm the legitimacy of Used Dodge Parts.
Additional business information
The business advertised the following product on their website:
https://www.useddodgeparts.com/p/12979/at-3-5l-gasoline-3
2007 Dodge Van (Sprinter 3500) Transmission AT, 3.5L (gasoline)
$3,200.00 $3,000.00
Free Shipping + Liftgate
60 Days Warranty Included
15 Day Money Back Guarantee
60 Days Parts Warranty
We offer a 60 Days limited warranty on all our parts, engines and transmissions. All our parts come with a 30-Day Money Back Guarantee and a superb replacement policy. Buy with confidence knowing that the parts you’re buying are insurance-grade OEM quality, guaranteed to fit, and warranted by a reputable industry leader.
The BBB Code of Advertising States:
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
2. Comparative Price, Value and Savings Claims
BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.
2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:
2.1.1 Their own former selling price;
2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or
2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).
2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.
2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.
20. Warranties or Guarantees
20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.
20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.
20.4 When advertising “lifetime” warranties or guarantees or similar representations, the advertisement must clearly and conspicuously disclose its intended meaning of the term “lifetime.”
20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.
As of 1/30/2023, business has not responded to BBB emails or substantiated claims.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 143 Tanglewood Dr Glen Ellyn, Glen Ellyn, IL 60137
- BBB File Opened:
- 1/9/2023
- Alternate Business Name
- Auto Parts Pro
- Auto Part Square LLC
- Contact Information
Customer Contact
- Mohammed Ahmed
Customer Complaints
6 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
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