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Find a Location

J. D. Byrider & CNAC(Car Now Acceptance Company) has 1 locations, listed below.

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    Business ProfileforJ. D. Byrider & CNAC(Car Now Acceptance Company)

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    41 complaints closed in last 3 years

    11 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    800 North Ave, Glendale Heights, IL 60139-3503
    BBB File Opened:
    3/6/2009
    Years in Business:
    26
    Business Started:
    1/1/1998
    Business Started Locally:
    1/1/1998
    Type of Entity:
    Corporation
    Alternate Business Name
    • JD Byrider - Glendale Heights
    • Auto Resources -Glendale Heights
    • Auto Resources, Inc.
    Business Management
    • Mr. Michael Burgstone, Owner
    • Mr. Alex Teder, Director of CNAC
    • Mr. David Burgstone
    Contact Information

    Principal

    • Mr. Michael Burgstone, Owner
    • Mr. Alex Teder, Director of CNAC
    • Mr. David Burgstone

    Customer Contact

    • Mr. Michael Burgstone, Owner
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    41 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David B

    1 star

    02/11/2022

    Took my car to replace an engine. Was told that they would take ***** business days to replace engine. 9 weeks later, I was finally able to pick up the car. When I picked it up gas tank was on empty. Took it to put gas in it down the road and noticed a fender in my back seat. I started looking at my car closely and seen that it was definitely in an accident. I immediately took the car back to the dealer. That had me leave it while they contacted the shop that they outsourced my engine replacement to. The shop admitted to getting in an accident. The dealer told me to leave the car with them another week and that they would have their body shop fix it. The did some shady work. There was more damage than originally suspected. The car door leaks when you take it in the car wash, the front end needs alignment and my door panels do not match. My car is now 3 different shades of Black. I still owe on the car....its value is now nothing. I was never late on payments, kept full coverage on it and my only mistake was paying them **** to replace the engine. They gave me a $2000 check to settle but it won't even pay to restore the car to original state. I wouldn't send my worse enemy to this place. The ** said that he was sorry but he wasn't going to spend a single dollar to correct the problem. DO NOT BUY A CAR HERE -

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