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            Business ProfileGurnee Electric, LLC

            Electrical Contractors
            Revoked BBB accredited business

            Current Alerts For This Business

            Accreditation Revocation:
            On 11/21/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

            6. Address disputes forwarded by BBB quickly and in good faith.

            6A. Provide a response to each complaint that:
            • Is professional,
            • addresses all significant issues raised by the complainant,
            • includes appropriate evidence and documents supporting the business' position, and
            • explains why any relief sought by the complainant cannot or should not be granted.

            Contact Information

            101 Ambrogio Dr Ste G

            Gurnee, IL 60031-3382

            Visit Website
            (224) 284-5595

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Closed

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            Revoked BBB accredited businessC-

            Years in Business: 1

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Gurnee Electric, LLC is a full-service residential and commercial electrical contractor. Services include new construction electrical installation, electric panel upgrades & repair, electric switch & outlet installation and much more. 

            Business Details

            Location of This Business
            101 Ambrogio Dr Ste G, Gurnee, IL 60031-3382
            BBB File Opened:
            3/4/2024
            Years in Business:
            1
            Business Started:
            7/10/2023
            Business Incorporated:
            2/9/2024
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Closed
            Business Management
            • Mr. Arturo Hernandez, Member
            • Mr. Chris Simadis, Managing Member
            Contact Information

            Principal

            • Mr. Arturo Hernandez, Member
            • Mr. Chris Simadis, Managing Member

            Customer Contact

            • Mr. Chris Simadis, Managing Member
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring an electrician

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/10/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            We hired Gurnee Electric to add a couple of outlets outside of our home. One in the back and one in the front of the home. ******************************* came to our home looked around and gave a us quote. Quote was reasonable and we gave ****** and his team the green light to complete the job.The following day ****** and his team (brother and father) returned to our home to start the project. a few minutes in the job ****** and his team noticed our wiring in the home was old and outdated. He showed us what was wrong and talked us through how to correct the issue. This day we were quoted a different amount and he needed $11,000 to start this project. He also stated if we paid in cash, he would not charge us tax. So that's just what we did.We paid the deposit, and they were out gathering supplies and off to work. We had issues that needed ComEd to come to the property. We were haulted during this time and at the mercy of ComEd. We paid a total of $41,900 to this buiness and now we cannot get them to come back to the property to finish the job they started. We currently have several outlets in our home that do not work as well as bedroom lights, our front porch and a kitchen light that does not work. THis is due to ***************************** not completing his work at our home.We have called several times and get nothing, we text and get nothing. Several different occcations ****** has said he would return to our home to complete and will be a no call no show. We just want this job completed.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Bob M

            06/10/2024

            When we first contacted this business, they were friendly and professional.We wanted to add some outlets outside of our home. This company came out quickly and provided us with a quote for $3200 to add some outlets outside of our home. One in the back and one in the front. We thought that was a good deal and said when can we get started? They came back the following day to get started. Shortly into the job ****** and his team said they had to stop working and that our wiring in our home was bad, it was old and outdated. He advises we needed to get the entire house re-wired, and he needed to do that first before he could do the outside outlets. He requoted us at $41,900 we gave him and his team the green light and they proceeded. let me add that this job was and has been paid in full!!! It's been over 6 weeks now and the job is not complete. This is after the job was paid in full/ CASH.****** said he was going on vacation and that he would complete the job once he returned. We were disappointed the owner reassured us he would finish once he got back, He returned on a Thursday, and we were told he would finish our project that Friday! NOTHING from him that Friday. It's been a couple more weeks now and the job still has not been completed. We now have outlets in our home that do not work, they did before this company stated on this project. We have bedrooms without power, our front porch light and kitchen lights that STILL do not work or have power. We have reached out several time via phone call and text and SEVERAL times this company, ****** said he would come out on this day at this time and would be a no call no show, we have received excuse after excuse. WE JUST WANT THIS PROJECT DONE AND COMPLETED IT'S BEEN OVER 8 WEEKS. AGAIN, THIS COMPANY IS PAID IN FULL AND WILL NOT FINISH THIS PROJECT!! I would think twice about this company if I were you. The lack of communication and professionalism we are dealing with is below what anyone should deal with!

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

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