Business ProfileforJewel-Osco

When I was at the store I grabbed 2 bottles of wine and went to checkout. I provided temporary driver’s license but the cashier called the “manager” Olivia. Olivia took both, my expired and temp IDs and went to her manager to ask. I was waiting with my son without understanding.Then Olivia came back saying that the temp ID should look blue and not white and black and refused to sell me those wines. I explained that I renewed my ID online and that is what I was provided. She responded in an extremely rude way “Do you think I do not know how temp ID should look like?!” From this moment I understood that I am not being treated equally, most likely because they noticed my “NOT PERFECT” English and thought they can treat me they way they want because the person in front of them is most likely an immigrant. After seeing the expression on her face showing the disgust towards me, I asked the cashier to call the manager hoping to explain that my ID is real.Manager, whose name i don’t remember appeared to be the rudest person. He did not even treat me like a person at all, he approached without greeting and with displeased face expressing even more disgust. I asked him why you cannot sell me the wines, I have my valid temp ID. He said that Olivia did not like your ID and decided so, if she said so, it cannot be discussed and I do not have any right to question it. I asked him maybe you can show the guiding policy, so I can understand the refusal. He said he is not required to show me anything, he is not willing to talk to me and I must leave the store.I said we can call police and they can verify it is true. The store manager showed his anger even more, and yelled that it is a private store and we decide ourselves who we serve who don’t. I asked why are you talking to me like that in front of all shoppers in my neighborhood and in front of my 5 year old son? Is it because you think you can take advantage of me because I’m an immigrant and my not -perfect English?He left.