Business ProfileforA1 South Cook Water Service

If I could give no stars thats what it would be for me. I noticed we werent getting any hot water from the faucet after a severe storm we had the night before and asked my husband to call someone so he called *** from A1 cook services water. The only problem we were having was that we were not getting hot water. *** came out, he supposedly fix the issue by lighting the pilot and told us to not run the hot water for a few hours. About 10 - 15 minutes after *** left our house, water started gushing out of the water heater like someone turned on a faucet. We had no clue why this was happening since it never happened before nor did we know how to turn it off. My husband works from home and a lot of computer parts where on the floor getting soaked and damaged. We tried calling *** 4 times from my husband phone and he wouldnt answer after telling my husband that he was coming back. After my husband tried calling with no response then I tried and noticed that *** had turned his phone off. I left him a text message explaining to him who my husband and I was and that he had just come to our home. He preceded to tell me that I was blaming him for something he didnt do but in reality he did do! He also told me that its people like me that is making him consider retiring. He thought that I was another customer who must of had an issue too. However, after finding out that I wasnt that customer he never offered an apology for the way he spoke to me. He did come back after yelling at me and asking whether I wanted him to come back or not! I told him of course I do, I need you to come and fix the problem you made! Anyhow, I find *** to be lazy and manipulative. I would never recommend him to my worst enemies!!!!!! Be aware and do not call this man!!!