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          All Star Installations has 1 locations, listed below.

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            Business ProfileAll Star Installations

            Roofing Contractors
            BBB accredited business

            Contact Information

            1007 Rand Rd

            McHenry, IL 60051-8756

            Visit Website
            (815) 385-1052

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/9/2013

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            All Star Installations is a roofing contractor which provides full-service building maintenance and repair.

            Products & Services

            Services provided include roofing, siding, windows, soffit and fascia, carpentry, heating, ventilation, air conditioning, and snow removal. These areas of service include preventative maintenance, maintenance, and 24 hour a day, seven day a week emergency repair. All Star Installations provides a regular maintenance program, where a licensed contractor will perform an exhaustive inspection of the particular system using current technology and diagnose any defects or faults that can shorten the lifespan of the machinery. A comprehensive report is then made available that offers cost-effective solutions to the problem which prevent more expensive repairs in the future, providing peace of mind and savings. Roofing services include installation of roofing on new structures or re-roofing of existing structures. Snow removal includes plowing, salting, and shoveling driveways and walkways. 

            Business Details

            Location of This Business
            1007 Rand Rd, McHenry, IL 60051-8756
            BBB File Opened:
            12/13/2004
            Years in Business:
            28
            Business Started:
            1/1/1996
            Business Started Locally:
            1/1/1996
            Business Incorporated:
            4/17/2012
            Accredited Since:
            10/9/2013
            Type of Entity:
            Corporation
            Business Management
            • Mr. Chris Rounds, President
            • Mr. Tim Shehan, General Manager
            Contact Information

            Principal

            • Mr. Chris Rounds, President

            Customer Contact

            • Mr. Chris Rounds, President
            Additional Contact Information

            Fax Numbers

            • (815) 366-5005
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            James A.

            05/25/2022

            In my opinion one star is too high a review for All star. I hired all star instillations to repair a leak in my roof, They responded quite rapidly for the "repair" but said I needed to have a ******************* point the chimney they got me in touch with a ***** but winter prevented him from working on the roof. Once spring hit and it started raining again I noticed that the leak was still there so I called and they said that it's because the chimney wasn't tuck pointed and that once the ***** got out there the leak would stop, saying he was *********% certain no less. Well from my experience they seem to be as competent at roofing as they are at mathematics. After the ******************* pointed the chimney the leaking not only continued but I noticed there was a new leak around the chimney. So Icalled allstar several times trying to get help, with no response. The only thing that would cause them to respond was when I stated I would make a complaint to the better business bureau. They said that they would get right back to me and after three days, a heavy rain, and no response I called and asked for a refund or I would make a complaint to the better business bureau, They then essentially told me that it wasn't their problem. Well I've since had another roofing company look at the roof and the moment they saw the chimney they stated "holy cow, they didn't do anything right." I'm not sure how All star has remained in business for so long but if they were the only roofing company available in the world, I would sooner recommend that you tear down your house and sleep in a tent.

            All Star Installations Response

            05/27/2022

            I am sorry you are trying to bad mouth us when we were not the installers of your roof. We simply tried to help you repair someone else's job and with repairs sometimes takes a few times as water travels and repairs do not come with warranties like a new roof does as I told you. You called making threats to do what you are doing now us. If you look at our reputation and reviews you will see if we do the roof you will not have these problems.

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            BBB of Chicago & Northern Illinois

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