Business ProfileforComfort First Heating and Cooling Inc.
At-a-glance
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 413 W Mondamin St, Minooka, IL 60447-9058
- BBB File Opened:
- 2/18/2016
- Years in Business:
- 9
- Business Started:
- 3/5/2015
- Business Incorporated:
- 3/5/2015
- Accredited Since:
- 4/1/2016
- Type of Entity:
- Corporation
- Business Management
- Mr. Rick Young, Owner
- Contact Information
Principal
- Mr. Rick Young, Owner
Customer Contact
- Mr. Rick Young, Owner
- Additional Contact Information
Fax Numbers
- (815) 642-5054Other Fax
- (815) 642-5054
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Robert S
1 star10/21/2024
Comfort First Heating and Cooling Inc. Response
10/22/2024
**** the owner did reach back out to you to discuss this with you. Per your contract that you signed, you purchased a new A/C in 2017 from Comfort First with a 10yr part and a 3year labor warranty. ****** later the capacitor failed, which we covered the part under warranty, but you paid $150 for the labor and processing the warranty claim plus $85 for the diagnostic fee for a total $235. The last maintenance that we have on record is in 2020. Regular maintenance is a requirement by the manufacturer for the unit's parts to be covered under warranty. But we still covered it. **** and Comfort First Heating and Cooling stand behind our work and do right by our customers. We are sorry you do not see it that way. As always, we are here to help and wish you much comfort.
Comfort First Heating and Cooling Inc. Response
10/22/2024
**** the owner did reach back out to you to discuss this with you. Per your contract that you signed, you purchased a new A/C in 2017 from Comfort First with a 10yr part and a 3year labor warranty. ****** later the capacitor failed, which we covered the part under warranty, but you paid $150 for the labor and processing the warranty claim plus $85 for the diagnostic fee for a total $235. The last maintenance that we have on record is in 2020. Regular maintenance is a requirement by the manufacturer for the unit's parts to be covered under warranty. But we still covered it. **** and Comfort First Heating and Cooling stand behind our work and do right by our customers. We are sorry you do not see it that way. As always, we are here to help and wish you much comfort.
Comfort First Heating and Cooling Inc. Response
10/22/2024
**** the owner did reach back out to you to discuss this with you. Per your contract that you signed, you purchased a new A/C in 2017 from Comfort First with a 10yr part and a 3year labor warranty. ****** later the capacitor failed, which we covered the part under warranty, but you paid $150 for the labor and processing the warranty claim plus $85 for the diagnostic fee for a total $235. The last maintenance that we have on record is in 2020. Regular maintenance is a requirement by the manufacturer for the unit's parts to be covered under warranty. But we still covered it. **** and Comfort First Heating and Cooling stand behind our work and do right by our customers. We are sorry you do not see it that way. As always, we are here to help and wish you much comfort.
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