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            Business ProfileAdvanced Behavioral Health Services

            Psychiatric Services

            Contact Information

            1952 Mc Dowell Rd Ste 305

            Naperville, IL 60563-6507

            Visit Website
            (630) 689-1022

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Overview

            We are a mental health outpatient clinic specializing in providing medication management, psychotherapy and psychological testing to children, adolescents, adults, couples and families. Our goal is to combine compassion with excellent clinical skills and up-to-date knowledge in behavioral health. Our practice philosophy is to listen to our patients and offer the best possible care. Treatment is provided in a safe and confidential environment and your privacy is highly valued. We are passionate about our work, and at the same time, we are privileged to care for our patients.

            Business Details

            Location of This Business
            1952 Mc Dowell Rd Ste 305, Naperville, IL 60563-6507
            BBB File Opened:
            9/12/2016
            Years in Business:
            13
            Business Started:
            3/15/2011
            Business Incorporated:
            3/15/2011
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Dr. Petrit Ndrio, Medical Director
            Contact Information

            Principal

            • Dr. Petrit Ndrio, Medical Director

            Customer Contact

            • Mrs. Ilda Ndrio, Practice Manager
            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/31/2023

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            This company has a rule regarding charges. They are not allowed to charge your card unless the patient gives authorization. I never gave them authorization to make these charges. I have requested a refund on several occasions and asked for the manager to call me and they have not responded. I have been trying to get this corrected since May.
            Read More
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Lesley H

            07/30/2024

            They are very irresponsible. 6 out of 9 of my appointments the doctor had to cancel last minute and make us reschedule. Also they only have psych eval appointments on Friday and Saturday so each time the appointment was canceled it took weeks to get another appointment. The receptionists are very clueless, they put us on for an over booked appointment time. My husband and son drove 1hr to get there, then waited in the waiting room for 30minutes. Only to be notified there was a schedule error and my son could not be seen. They told us the total cost for my child's neuropsych eval would be 50$ with insurance. That this point they have charged us over 100$ and have billed us for an additional 90$. Also the neuropsych eval is done by the doctor's assist not the doctor. Each time my child was in testing I saw the doctor arriving to the office and getting coffee rather being in the testing room.

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

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