Additional Information
Additional Information for OpticsPlanet, Inc.
- Location of This Business
- 3150 Commercial Ave, Northbrook, IL 60062-1906
- BBB File Opened:
- 8/19/2002
- Years in Business:
- 24
- Business Started:
- 10/12/2000
- Business Started Locally:
- 10/12/2000
- Business Incorporated:
- 10/12/2000
- Type of Entity:
- Corporation
- Alternate Business Name
- Ecentria
- Eyewearplanet.com
- www.Opticsforyou.com
- Shoptics.com
- www.Radarguns.com
- Tactical-store.com
- Microscopes.com
- www.rangefinders.com
- Night-Optics.com
- Bushnelloptics.com
- Dvor.com
- Labplanet.com
- Hours of Operation
Primary
- M:
- 7:00 AM - 8:00 PM
- T:
- 7:00 AM - 8:00 PM
- W:
- 7:00 AM - 8:00 PM
- Th:
- 7:00 AM - 8:00 PM
- F:
- 7:00 AM - 8:00 PM
- Sa:
- 9:00 AM - 5:00 PM
- Su:
- 9:00 AM - 5:00 PM
- Business Management
- Mrs. Jessica Conoscenti, Manager
- Ms. Yelena Cina, Director of Marketing
- Mr. Pavel Shvartsman, President
- Contact Information
Principal
- Mrs. Jessica Conoscenti, Manager
- Mr. Pavel Shvartsman, President
Customer Contact
- Mrs. Jessica Conoscenti, Manager
- Additional Contact Information
Fax Numbers
- (847) 919-3003Other Fax
Phone Numbers
- (800) 504-5897Other Phone
- (847) 919-3003
- Additional Business Information
- Advertising ReviewBBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On 2/15/2023, BBB contacted the business regarding their advertised products on their website. The business advertised a price comparison with slashed pricing without disclosing what the comparison is based on as required by BBB’s Code of Advertising.
The business advertised the following product on their website:
https://www.opticsplanet.com/sightmark-digital-riflescope.html?_iv_code=XK-NVR-DIGRSP-SM18011
SightMark Wraith HD 4-32x50mm Digital Rifle Scope, 1in Tube, Second Focal Plane (SFP) Up to 29% Off w/ Free Shipping
$
599.99$499.97 save 17%$
719.99$508.99 save 29%The BBB Code of Advertising States:
2. Comparative Price, Value and Savings Claims
BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.
2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:
2.1.1 Their own former selling price;
2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or
2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).
2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.
2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.
As of 3/6/2023, business has not responded to BBB emails or modified the website.
Advertising ReviewBBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On 08/08/2024, BBB contacted the business regarding their advertised products on their website. The business advertised a price comparison with slashed pricing without disclosing what the comparison is based on as required by BBB’s Code of Advertising.
The business advertised the following product on their website:
https://www.opticsplanet.com/vortex-opmod-diamondback-hd-10x42-binoculars.html
Vortex OPMOD Diamondback HD 10x42mm Roof Prism Binoculars DB-215-OP, Color: Wolf Gray, Prism System: Roof, 39% Off, Blazin' Deal w/ Free Shipping
$279.99$169.99- Pricing is not defined for consumers (our price, retail price, store price, etc.)
The BBB Code of Advertising States:
2. Comparative Price, Value and Savings Claims
BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.
2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:
2.1.1 Their own former selling price;
2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or
2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).
2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.
As of 8/27/2024, business has not responded to BBB emails or modified the website.
- Serving Area
- Boone County, IL
- Carroll County, IL
- Cook County, IL
- DeKalb County, IL
- DuPage County, IL
- Grundy County, IL
- Jo Daviess County, IL
- Kane County, IL
- Kankakee County, IL
- Kendall County, IL
- LaSalle County, IL
- Lake County, IL
- Lee County, IL
- McHenry County, IL
- Ogle County, IL
- Stephenson County, IL
- Whiteside County, IL
- Will County, IL
- Winnebago County, IL
- Business Categories
- Optical Goods, Sporting Goods Retail, Gun Equipment, Watch Dealers, Eyeglass Suppliers, Photography Equipment, Sunglasses, Lab Equipment, Binoculars, Microscopes, Telescopes, Compass
Alerts
See What BBB Reports OnPattern of Complaint
Alert
In February, 2023, the BBB investigated OpticsPlanet, Inc.’s business practices. This investigation was prompted by a scam tracker request. The details of the scam stated that after making a purchase from the website, the consumer never received the product.
OpticsPlanet, Inc. has plenty of complaints online regarding purchasing items from the website. Issues with contacting customer service, and no response from the business regarding missing items ordered from their website.
Please see the BBB articles regarding warnings about online retail scams, with tips on how to spot a possible retail scam, here.
A pattern of complaints was sent to the business on 2/04/2021.
On 2/15/2023, BBB requested additional information. As of 3/6/2023, BBB has not received any response from OpticsPlanet, Inc.
Contact Information
3150 Commercial Ave
Northbrook, IL 60062-1906
Business hours
Today,7:00 AM - 8:00 PM
MMonday | 7:00 AM - 8:00 PM |
---|---|
TTuesday | 7:00 AM - 8:00 PM |
WWednesday | 7:00 AM - 8:00 PM |
ThThursday | 7:00 AM - 8:00 PM |
FFriday | 7:00 AM - 8:00 PM |
SaSaturday | 9:00 AM - 5:00 PM |
SuSunday | 9:00 AM - 5:00 PM |
Accreditation
This business is not BBB Accredited
Years in Business: 24
BBB Rating
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