ComplaintsforNordic Energy Services, LLC

Natural Gas Companies

Multi Location Business

View Business profile

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Initial Complaint
10/18/2024
Complaint Type:
Customer Service Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
10/18/24 I signed up after listening to his song and dance, He wouldn't let me come in and check them out, so I did after the fact and found out they are scammers and in 2 months my gas bill will skyrocket with their varible rates. I called the company straight away and tried to cancel. I want reassurance that I am actually cancelled.
Business response
10/28/2024
Nordic Energy has researched the circumstances of this complaint. Nordic spoke to the customer prior to receiving this complaint, she stated she had changed her mind. Per the customers request the enrollment was canceled. Nordic apologizes for any inconvenience this may have caused her. The account information has been added to our internal Do Not Contact list. Nordic believes it has researched and addressed the concerns expressed and acted according to the customers request. Absent additional information Nordic considers this matter closed.
Customer response
10/29/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

****** *****
Initial Complaint
10/11/2024
Complaint Type:
Service or Repair Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
Nordic Energy calls me at least three times every single day, each time from a different phone number (varying area codes). I am not interested in their services and did not request contact from this company. I am on the *** Do Not Call list. I want to be permanently removed from their call list.
Business response
10/18/2024
Nordic Energy has researched the circumstances of this case. The customers information has been added to our internal Do Not Contact list. Nordic apologizes for any inconvenience this may have caused her. Nordic Energy believes it has researched and addressed the concerns expressed in this complaint and acted according to the customers request. Absent additional information Nordic considers this matter closed.
Customer response
10/21/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

********* *********
Initial Complaint
10/07/2024
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
keep getting phone calls from Nordic Energy has been going on for the last few months area codes of ****************** i want the call to stop
Business response
10/17/2024
Nordic Energy has researched the circumstances of this case. The customers information has been added to our internal Do Not Contact list. Nordic apologizes for any inconvenience this may have caused him. Nordic Energy believes it has researched and addressed the concerns expressed in this complaint and acted according to the customers request. Absent additional information Nordic considers this matter closed.
Initial Complaint
10/04/2024
Complaint Type:
Sales and Advertising Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Nordic energy has been calling my cellphone numbers times of day using *****************-277-1062, ************, ************, ************, ************, ************, ************, ************ and that is just some that i received this week. I have answered a few times and told them to stop calling and remove my number from the list and i continue to get several calls a day for weeks
Business response
10/14/2024
Nordic Energy has researched the circumstances of this case. The customers information has been added to our internal Do Not Contact list. Nordic apologizes for any inconvenience this may have caused her. Nordic Energy believes it has researched and addressed the concerns expressed in this complaint and acted according to the customers request. Absent additional information Nordic considers this matter closed.
Initial Complaint
09/30/2024
Complaint Type:
Sales and Advertising Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I have requested them to remove my number from their call list about 65 times. They continue to call me all the time. I would like you to look into why a number cannot be removed. This is harrassment at this point. I never asked for anything from them for them to contact me.Please resolve this mater.
Business response
10/07/2024
Nordic Energy has researched the circumstances of this case. The customer’s information has been added to our internal Do Not Contact list. Nordic apologizes for any inconvenience this may have caused him. Nordic Energy believes it has researched and addressed the concerns expressed in this complaint and acted according to the customer’s request. Absent additional information Nordic considers this matter closed.
Initial Complaint
09/25/2024
Complaint Type:
Sales and Advertising Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I need this company to stop contacting me I never heard of them until today I have received back to back calls from them saying they are a energy provider and I asked them not to contact me again and they called right back 3 times after I said dont contact me Im not interested in anything they are offering or want to talk about my electric company is com ** and my supplier is com ** I am not interested in any other company so please inform this company not to contact me now or in the future Im satisfied with just com ** nothing else! Thank you
Business response
10/07/2024
Nordic Energy has researched the circumstances of this case. The customers information has been added to our internal Do Not Contact list. Nordic apologizes for any inconvenience this may have caused her. Nordic Energy believes it has researched and addressed the concerns expressed in this complaint and acted according to the customers request. Absent additional information Nordic considers this matter closed.
Customer response
10/09/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

******* ****
Customer response
10/09/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

******* ****
Initial Complaint
09/12/2024
Complaint Type:
Customer Service Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
Nordic Energy as identified by caller ID call multiple times daily as a robocall. They also call using an 888 number and a woman named ******** identifies herself from Nordic energy. I have demanded that they quit calling every time ******** calls yet the calls continue. We would like ALL calls from Nordic Energy, ***************** to cease immediately. Thank You
Business response
09/20/2024
Nordic Energy has researched the circumstances of this case. The customers information has been added to our internal Do Not Contact list. Nordic apologizes for any inconvenience this may have caused her. Nordic Energy believes it has researched and addressed the concerns expressed in this complaint and acted according to the customers request. Absent additional information Nordic considers this matter closed.
Customer response
09/21/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***** *****
Initial Complaint
08/28/2024
Complaint Type:
Service or Repair Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I have been receiving for weeks several calls per day from Nordic Energy ie from **************************, ************, 857-575,4308, ************ and many more calls which I have blocked all numbers but other area codes continue to call from Nordic Energy. This is harassment and needs to stop, HELP
Business response
09/04/2024
Nordic Energy has researched the circumstances of this case. The customers information has been added to our internal Do Not Contact list. Nordic apologizes for any inconvenience this may have caused her. Nordic Energy believes it has researched and addressed the concerns expressed in this complaint and acted according to the customers request. Absent additional information Nordic considers this matter closed.
Initial Complaint
08/15/2024
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Harassment with annoying phone calls, that I dont answer. I keep blocking them and they call me back with a different number. This happens 3 to 4 times a day. Maybe even more. I just want them to stop. I dont use there business. I actually live in ******* and I dont understand why they insist on calling several times a day.
Business response
08/23/2024
Nordic Energy has researched the circumstances of this case. The customers information has been added to our internal Do Not Contact list. Nordic apologizes for any inconvenience this may have caused her. Nordic Energy believes it has researched and addressed the concerns expressed in this complaint and acted according to the customers request. Absent additional information Nordic considers this matter closed.
Initial Complaint
08/12/2024
Complaint Type:
Product Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I receive calls from Nordic Energy DAILY. I have told them 3 times I do not require their services and to stop calling. I've blocked the number every day and they just call from a different one. It's bordering on harassment at this point and I'm sick and tired of it. They need to LISTEN when someone asks them, politely I might add, to stop calling!
Business response
08/15/2024
Nordic Energy has researched the circumstances of this case. The customers information has been added to our internal Do Not Contact list. Nordic apologizes for any inconvenience this may have caused her. Nordic Energy believes it has researched and addressed the concerns expressed in this complaint and acted according to the customers request. Absent additional information Nordic considers this matter closed.
Customer response
08/16/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

*************************

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

Cookies on BBB.org

ComplaintsforNordic Energy Services, LLC

Need to file a complaint?

Complaint Details

Showing all complaints

Business response

Customer response

Business response

Customer response

Business response

Business response

Business response

Business response

Customer response

Customer response

Business response

Customer response

Business response

Business response

Business response

Customer response

BBB Rating & Accreditation

Contact Information

Customer Complaints Summary