Business ProfileforCronkhite Home Solutions
At-a-glance
Customer Complaints
11 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Cronkhite Home Solutions helps with the purchasing, installing, and servicing of home improvement products. These products include exterior siding, replacement windows & doors, insulation and ventilation products, and outdoor living areas. This includes decks, patio pavers, pergolas, patio rooms.
They provide a complete thermal evaluation of the home using tools such as thermal imaging cameras and provide an energy report card. This information provides an evaluation and assessment helping with a future home improvement plan.
Products & Services
Business Details
- Headquarters
- 9401 N Galena Rd, Peoria, IL 61615
- BBB File Opened:
- 1/25/2012
- Years in Business:
- 13
- Business Started:
- 11/21/2011
- Business Started Locally:
- 11/21/2011
- Accredited Since:
- 3/1/2013
- Type of Entity:
- Sole Proprietorship
- Alternate Business Name
- CHS Energy Savers, Inc,
- CHS HomePro, Inc.
- C.H.S.
- Business Management
- Mr. Dale O. Cronkhite, Jr., Owner
- Contact Information
Principal
- Mr. Dale O. Cronkhite, Jr., Owner
Customer Contact
- Mr. Dale O. Cronkhite, Jr., Owner
Customer Complaints
11 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/08/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
see Attached document
The door was installed with a chip in the corner, the storm doors seal failed the day of install. All three windows are very hard to lock and unlock. The company refused to come out, requested pictures and stopped returning calls after several weeks of calls.
The company attempted to blame the manufacturer for the windows not sealing. As of today all attempts to fix this have failed.
Customer Reviews
31 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Phyllis S
5 stars11/12/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.