Business ProfileforQuad Cities Painting Company LLC
Additional business information
On November 7, 2022 the BBB contacted the company regarding its website statement, SATISFACTION 100% GUARANTEED. On December 13, 2022 the company sent the BBB an email stating, "How would you like me to "substantiate" our claim? You can feel free to read our customer reviews on google. We go above and beyond to keep our customers happy." The BBB thereafter contacted the company with information regarding the Standard and supplying a response. According to the BBB Code of Advertising, Standard 20, Warranties or Guarantees, 20.1 When using the term "warranty" or "guarantee" in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser's website or, in the case of mail or telephone order sales, made available free on written request.20.2 Advertisers should only use "satisfaction guarantee," "money back guarantee," "free trial offer," or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. 20.3 When "satisfaction guarantee" or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.20.4 When advertising "lifetime" warranties or guarantees or similar representations, the advertisement must clearly and conspicuously disclose its intended meaning of the term "lifetime." 20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.
The BBB asked that the company provide substantiation of the advertising claim. To date the BBB has not received a further reply to the advertisement review.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 2210 44th St, Rock Island, IL 61201-5114
- BBB File Opened:
- 6/30/2021
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Marcel Deblieck
- Contact Information
Principal
- Marcel Deblieck
Customer Contact
- Marcel Deblieck
Customer Complaints
0 Customer Complaints
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